Reviews (140)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and intuitive operation, enhancing the shopping experience with options for personalized messages and delivery via email or SMS. It integrates smoothly with Shopify, Klaviyo, and various CRM systems, offering features like multi-recipient and bulk shipping. The customer service team is noted for their responsive support. Regular updates improve functionality without adding complexity, boosting sales and streamlining operations.

July 25, 2025

GiftNote was incredibly easy to set up and get running; everything felt intuitive right from the start. Their support team has been fantastic: quick to respond, super helpful, and genuinely invested in our success. We’ve already seen customers using the feature and are getting great insights from it. Highly recommend if you want an effective way to add a personal touch to gifting!

Hey Rooted
United States
About 2 months using the app
May 1, 2024

Super easy integration and functionality! Definitely an added benefit for our customers. Currently utilizing gift messages and actively looking to expand into gift cards. Nick is awesome to work with!

Nécessaire, A Personal Care Company
United States
Over 1 year using the app
October 28, 2025

good

Birdfy
United States
11 months using the app
October 6, 2025

Onboarding with Nick has been great. He's super helpful

Cashews.com
United States
10 days using the app
October 10, 2024

Giftnote has been a huge asset for our business. The setup was seamless, thanks to Nick’s incredible support, and the app integrates smoothly with Klaviyo & Shopify. Our customers love the personalised gifting options and send on arrival functionality. The customer service has also been fantastic —Nick is quick to respond and offer solutions. We’re excited to see how it performs over Christmas, but it’s already exceeded our expectations. Highly recommend!

Four Pillars Gin
Australia
About 1 year using the app
June 10, 2025

Giftnote is a great solution for offering an easy and convenient multi-giftings options to our customers, especially for corporate ahead of holiday gifting season. We were able to get it up and running in no time. The team is also very helpful and responsive and currently releasing new updates and features to improve the app.

Devoción
United States
3 months using the app
June 17, 2025

Really easy set up and amazing support from the team! Our customers have been using Giftnote seamlessly since its launch.

London Sock Company
United Kingdom
2 months using the app
July 2, 2024

Great solution for gifting for shopify stores. Only feedback I would have is it would be better to show assets as giftcards not just colours, but this is a feature longer term.

Thanks

LEO LIN
Australia
10 months using the app
May 13, 2024

The perfect solution for any gifting business who's looking to scale while maintaining gift note options for their customers! If handwriting gift cards or 3PL warehouses are unmanageable/unsupported services, this is the app for you. It's super easy to set up and both customers & recipients receive elegant looking flows and smooth communications on the gifting journey. We love that it triggers gift notes at the exact time of delivery of the gift arriving! Nick has been amazingly helpful throughout the entire onboarding process, going the extra mile to tailor solutions to suit our specific business needs as well. Keep up the great work team!

RAPH&REMY®
Singapore
9 months using the app
Edited June 22, 2025

Terrific app. Breathtakingly easy to integrate within Shopify and Klaviyo. Fantastic onboarding and service (the team are quick to respond and proactive). Analytics provides fast insight into how the service is performing to make ROI easy to measure. Not to mention, it's heartwarming to read all the gift messaging from customers.

Love to Dream AU
Australia
8 months using the app