Reviews (158)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing the gifting experience with features like digital gift messages, multi-address shipments, and integration with Shopify and Klaviyo. It's valued for its smooth performance, intuitive interface, and easy setup. The ability to send timed gift messages via email or SMS is a highlight. Merchants commend the responsive support team and appreciate the app's continuous improvements to meet evolving needs.

September 30, 2025

GiftNote has been a fantastic addition to our store! Customers love adding personal messages to their gifts, and setup was quick and seamless. The app runs smoothly, and the support team is responsive and helpful. Highly recommend!

Candy Warehouse
United States
9 months using the app
Giftnote replied March 16, 2026

Thanks for the review! In the candy space, gift messages are such a core part of the purchase.

We’re glad we could make the setup quick and seamless for your team. Our mission is to keep the app running smoothly while providing the data you need to identify gift recipients and turn those sweet gestures into repeat sales.

Nick
Co-Founder

September 30, 2025

Great app and amazing support! We've struggled a lot with finding a gift card app that integrates with our email platform and this was a huge win to find Giftnote! Nick has been awesome to work with and helped with our entire set up and post launch questions. I highly suggest using them!

Three Bird Nest
United States
4 months using the app
Giftnote replied March 16, 2026

So glad we could help you solve the email integration puzzle! Finding a gift card solution that actually talks to your email platform is a game-changer for retention.

By syncing those flows, you aren't just sending a code, you are identifying gift recipients and opening up a whole new channel for future conversions. Great to have the Three Bird Nest team on board!

Nick
Co-Founder

September 30, 2025

This is a superb app for corporate gifting and for allowing your customers to send gift messages with their orders. For years we had been frustrated with utilizing spreadsheets to enter orders into Shopify, and it was a labor intensive process.

By adopting Giftnote, we've been able to offer our customers a self service portal to place their multi-recipient gift orders. This reduces our small customer service team's involvement in the process, while also allowing easy payment with our processing rates through Shopify Plus.

If you are looking to create a multi-recipient gifting portal without breaking the bank or hurting your margins, you've found the right app.

Additionally, if you are looking for the ability to offer your customers a gift message via email or SMS, this app will be perfect for you!

44 Steaks
United States
7 months using the app
August 27, 2025

We installed Giftnote in the middle of peak gifting season in 2024 to enhance our e-Gift Card experience. Nick’s onboarding support was exceptional – especially with the Klaviyo integration – and he's continued to check in throughout the year. We’re excited to explore gift messaging with Giftnote next!

Airyday
Australia
9 months using the app
Giftnote replied March 16, 2026

Stoked to hear the e-gift card experience is hitting the mark for you!

That Klaviyo integration is a huge part of the strategy—it’s how you turn a simple gift into a measurable marketing channel by identifying gift recipients automatically. I’m looking forward to helping you roll out digital gift messaging next to really level up that ROI.

Nick
Co-Founder

August 27, 2025

This has worked really well for us! We didn't have a gift note option and this is a great solution. Nick helped with the integration and is always there whenever we have questions. Excited for the new update!

Sonder LA
United States
Almost 2 years using the app
Giftnote replied March 16, 2026

It has been great working with the Sonder LA team over the last two years! Cutting boards are a quintessential gift, so I’m glad we could provide the gift note solution you were looking for.

We are always here to help with integrations and customizations to make sure you are getting the most out of every gifted order. Stay tuned for those updates!

Nick
Co-Founder

August 26, 2025

Its so seamless and intuitive. Their dashboard gives us real insights into gift card behavior and make gifting feel tangible! Highly recommend

Khy
United States
9 months using the app
Giftnote replied March 16, 2026

Seamless and intuitive is exactly what we aim for!

We built the dashboard to provide those real insights into gift card behavior because we want gifting to feel like a tangible, measurable part of your growth strategy. By identifying gift recipients, we’re helping you build a more powerful marketing database for the long term.

Nick
Co-Founder

August 13, 2025

We started using Gift Note around 6 months ago now and have already had thousands of customers choose to use it despite us charging to do so. This extra revenue, along with keeping our customers happy and the chance to re-market to those receiving the gift note has been a huge added value to our business. Nick and the team are also always on hand to assist with any queries.

Sew Heart Felt
United Kingdom
About 1 year using the app
Giftnote replied March 16, 2026

Thousands of customers and extra revenue, that is what we love to hear!

The fact that you are successfully charging for the service while identifying gift recipients for re-marketing is the perfect "Level 10" use case for Giftnote. We are all about turning the online gifting experience into a genuine profit center for your business.

Nick
Co-Founder

July 25, 2025

GiftNote was incredibly easy to set up and get running; everything felt intuitive right from the start. Their support team has been fantastic: quick to respond, super helpful, and genuinely invested in our success. We’ve already seen customers using the feature and are getting great insights from it. Highly recommend if you want an effective way to add a personal touch to gifting!

Hey Rooted
United States
About 2 months using the app
Giftnote replied March 16, 2026

Stoked to hear you are already getting great insights from the app! Plants are such a meaningful gift, so making that personal touch intuitive was key.

By identifying gift recipients right from the start, we’re helping you turn those "personal touches" into measurable growth and ROI. We are genuinely invested in seeing Hey Rooted succeed with this.

Nick
Co-Founder

June 10, 2025

Giftnote is a great solution for offering an easy and convenient multi-giftings options to our customers, especially for corporate ahead of holiday gifting season. We were able to get it up and running in no time. The team is also very helpful and responsive and currently releasing new updates and features to improve the app.

Devoción
United States
3 months using the app
Giftnote replied March 16, 2026

Thanks for the review! Fresh coffee is an incredible corporate gifting choice, so we’re glad we could get your multi-gifting options up and running ahead of the holiday rush.

We’re focused on helping you scale that B2B revenue channel at an affordable price while identifying gift recipients to build your brand’s reach. More updates and features are on the way!

Nick
Co-Founder

March 25, 2025

We have had "multi order gifting" on our roadmap for years, but with a small team it was a bit of a pipedream. Luckily for us, Nick reached out to us to see if we were interested in trying our their new multi order feature. Once we had the demo, the answer was an instant YES!

For something so complex, the app was actually one of the easiest to set up. Nick and the Giftnote team are so receptive to feedback and very helpful with any issues that crop up. They've made what would normally take us hours of management with various csv sheets, a really quick and easy solution for our corporate customers. It is a life saver in busy periods internally as well! If you have customers looking to place multi orders, definitely check this out.

Cutter & Squidge
United Kingdom
5 months using the app
Giftnote replied March 16, 2026

It was such a win to help you turn that "multi order gifting" pipedream into a reality! For a small, high-growth team, we know how complex bulk orders can be.

By moving away from the manual grind and onto our multi-address portal, you’ve unlocked a massive way to scale your revenue. We love being a receptive partner that helps you tackle those complex gifting roadmaps effortlessly.

Nick
Co-Founder