Reviews (104)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing the gifting experience with personalized messages and cards, noting its positive impact on customer satisfaction and loyalty. It integrates smoothly with platforms like Klaviyo and Shopify and offers both digital and physical options. Especially useful during busy holiday seasons, its reliable performance and efficient support team are frequently praised for their quick and effective assistance in setup and troubleshooting.

March 14, 2024

Nick and the team at Gift Note are top notch. They are responsive, flexible and quick to help or add value where they can.

The app itself has been the perfect fit for our business and our customers love the option of sending a gift message with their order now / later / on delivery.

Best gift note app hands down.

House of Knives
Australia
Over 1 year using the app
February 15, 2024

Love this app and the team that runs it! We are a very 'gifted' brand and were seeking a digital solution to allow customers to more seamlessly deliver gift cards in a personalized way and Giftnote was the solution.

Aviator Nation
United States
Over 1 year using the app
Giftnote replied February 20, 2024

So glad you're loving the app and feeling the support from our team! It's fantastic to hear that Giftnote is hitting the mark for your 'gifted' brand, making it easier for ...

August 2, 2024

GiftNote has been an amazing app that has helped solve our gift messaging problem. We used to send the note that the user wrote to our 3PL to be printed on a piece of paper but now GiftNote digitizes this experience and enables the customer to decide when they want their message delivered. They integrate with all the carriers we work with and also integrate with our ESP so that we can style the ...

Rothy's
United States
About 2 months using the app
August 18, 2023

Giftnote cures a number of our headaches and ultimately simplifies our operations. Their team is great and super responsive. 10/10

Frameology
United States
Over 1 year using the app
Giftnote replied February 20, 2024

Thrilled to hear that Giftnote has been such a game-changer for your operations! We're here to keep making things easier for you.

May 26, 2023

Super elegant solution to gift notes, especially for people working with 3rd party fulfillment where in-box solutions are clunky and expensive. Especially since the addition of the option to include their widget on 2.0 themes in product pages & at checkout.

Great support from the team. They're very thoughtful and know what they're doing.

Long Table
United States
Over 1 year using the app
Giftnote replied February 20, 2024

Thanks for the awesome feedback! We're thrilled that Giftnote's elegant solution has been a game-changer for you, especially when dealing with 3rd party fulfillment ...

June 14, 2024

A great solution for being able to schedule gift vouchers to recipients. Nick has been so helpful with any queries I may have and offers great insight into how to get the best out of the app.

Albaray
United Kingdom
8 months using the app
April 9, 2024

The Giftnote team was very helpful during implementation and the app has been working very well!

SMYTHE
Canada
About 1 year using the app
September 7, 2023

We battled with 3PLs who were fast at logistics but couldn't provide a good looking physical gift message for our customers. Giftnote has helped us find a great middle-ground to get over this hurdle without having to change fulfilment partners. We can now give customers gifting a better experience and style the digital giftnote they way that suits our brand. We can't be happier!

Chunky Thread
Australia
About 1 year using the app
Giftnote replied February 20, 2024

Solved the 3PL challenge with you! Now, Giftnote helps your gifting stand out without switching fulfillment.

Looking forward to your success with this.

April 10, 2024

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why:

Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team.

Happy Customers, Zero Hassles: We haven't encountered a single customer ...

The Oodie
Australia
12 months using the app
October 5, 2023

Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)

AYDRY & Co
United States
12 months using the app
Giftnote replied February 20, 2024

Super happy I could help out and that you're loving the app! Always here when you need us.

Appreciate the shout-out! :)