Reviews (70)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 7, 2023

Nick has been so helpful with educating me on the app and helping make customizations to get it set up in my store! The onboarding experience has been excellent. I am excited to start using the app in my store!

Amazing Human Project
United States
About 1 month using the app
Giftnote replied February 20, 2024

Thrilled I could guide you through the app and tailor it to fit your store! Pumped to hear you're excited to roll it out.

Thanks for the kind words about the onboarding. Let's make it a hit!

November 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

The Caker NZ
New Zealand
10 days using the app
Giftnote replied February 20, 2024

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end.

Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs!

Appreciate the high-five!

September 28, 2023

just eliminated the manual work of filling out physical gift cards and this is a MUCH better experience as it lets the sender automatically send the recipient an email directly when the package is marked as delivered... the app customization is great too and integrates nicely in the dawn theme!

Various Keytags
United States
3 months using the app
Giftnote replied February 20, 2024

Thrilled to hear we've kicked the old headache of manual, physical gift cards to the curb for you! That's the dream, right? Automating that feel-good buzz of a gift landing in an inbox, just as the real deal lands at the door. And stoked you're loving the custom vibes it's bringing to your Dawn theme.

Super appreciate the nod on the experience and how everything's fitting together seamlessly. Here's to keeping it smooth and special for every gift sent your way!

October 31, 2023

Excellent customer support. Pretty simple DIY onboarding for the basics. The service made the shift from printing gift notes to this solution easier.

Obshay Weights
United States
2 months using the app
Giftnote replied February 19, 2024

Delighted by your feedback! It’s great to hear our service and assistance hit the mark during your setup phase.

Excited for the revenue boost Giftnote will bring to your customer's gift-giving experience.

For any further help or to explore more features, connect with us at calendly.com/giftnote. Thanks for the kind words and for looking forward with Giftnote!

November 22, 2023

Excellent support, and our customers love it!

Ricordami
United States
6 months using the app
Giftnote replied February 20, 2024

Great to see your brand smashing it with gifts with your custom set up. And the ability to pass on the cost for a giftnote!

November 16, 2023

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

VIP Essentials Soaps & Candles
Australia
18 days using the app
Giftnote replied February 20, 2024

Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for!

Cheers for the thumbs up!

August 18, 2023

I've been meaning to use this app for almost 2 years but the opportunity was never right for various reasons. Nick was super patient and helpful throughout those 2 FREAKING years! Nothing but praises for him and his team with the onboarding too, great functionalities to our store as we're heavy gifting business. Anywho, the Klaviyo flows, the PDP add gift and the add gift in cart drawers make this app very friendly to our customers and easy to use for us as merchants! Recommend 100%.

Félix & Norton
Canada
About 2 months using the app
Giftnote replied February 20, 2024

Though it didn't go as planned, it was awesome collaborating with you. Your patience and focus on enhancing your gifting business were commendable.

Thanks for the shoutout and the opportunity!

October 5, 2023

Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)

AYDRY & Co
United States
12 months using the app
Giftnote replied February 20, 2024

Super happy I could help out and that you're loving the app! Always here when you need us.

Appreciate the shout-out! :)

August 28, 2023

Nick was very efficient and helpful when setting up gift note! Happy with the final product and excited to see how it goes.

Highly recommend :)

WITH HARPER LU
Australia
14 days using the app
Giftnote replied February 20, 2024

Thrilled you're happy with the setup and the gift note product! Eager to see the positive ways it impacts your space.

Thanks for the kudos. Let's see where this takes us!

September 19, 2023

Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.

Plant In The Box
United States
19 days using the app
Giftnote replied February 20, 2024

Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth.

Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track.

Massive thanks for the positive word, and here's to high-flying customer joy!