Reviews (69)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 16, 2023

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

VIP Essentials Soaps & Candles
Australia
18 days using the app
Giftnote replied February 20, 2024

Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for!

Cheers for the thumbs up!

October 31, 2023

Excellent customer support. Pretty simple DIY onboarding for the basics. The service made the shift from printing gift notes to this solution easier.

Obshay Weights
United States
2 months using the app
Giftnote replied February 19, 2024

Delighted by your feedback! It’s great to hear our service and assistance hit the mark during your setup phase.

Excited for the revenue boost Giftnote will bring to your customer's gift-giving experience.

For any further help or to explore more features, connect with us at calendly.com/giftnote. Thanks for the kind words and for looking forward with Giftnote!

August 18, 2023

I've been meaning to use this app for almost 2 years but the opportunity was never right for various reasons. Nick was super patient and helpful throughout those 2 FREAKING years! Nothing but praises for him and his team with the onboarding too, great functionalities to our store as we're heavy gifting business. Anywho, the Klaviyo flows, the PDP add gift and the add gift in cart drawers make this app very friendly to our customers and easy to use for us as merchants! Recommend 100%.

Félix & Norton
Canada
About 2 months using the app
Giftnote replied February 20, 2024

Though it didn't go as planned, it was awesome collaborating with you. Your patience and focus on enhancing your gifting business were commendable.

Thanks for the shoutout and the opportunity!

October 5, 2023

Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)

AYDRY & Co
United States
12 months using the app
Giftnote replied February 20, 2024

Super happy I could help out and that you're loving the app! Always here when you need us.

Appreciate the shout-out! :)

September 19, 2023

Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.

Plant In The Box
United States
19 days using the app
Giftnote replied February 20, 2024

Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth.

Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track.

Massive thanks for the positive word, and here's to high-flying customer joy!

August 28, 2023

Nick was very efficient and helpful when setting up gift note! Happy with the final product and excited to see how it goes.

Highly recommend :)

WITH HARPER LU
Australia
14 days using the app
Giftnote replied February 20, 2024

Thrilled you're happy with the setup and the gift note product! Eager to see the positive ways it impacts your space.

Thanks for the kudos. Let's see where this takes us!

August 18, 2023

Giftnote cures a number of our headaches and ultimately simplifies our operations. Their team is great and super responsive. 10/10

Frameology
United States
5 months using the app
Giftnote replied February 20, 2024

Thrilled to hear that Giftnote has been such a game-changer for your operations! We're here to keep making things easier for you.

September 1, 2023

Awesome, unique app with stellar customer service! Looking forward to implementing to help differentiate my business.

New Dawn Gifts
United States
6 days using the app
Giftnote replied February 20, 2024

Great to hear you're excited about the app and our customer service! Can't wait to see how it'll set your business apart.

Cheers to what's ahead!

July 5, 2022

The app is just what we needed, and the support team is even better! Shoutout to Adam who saved my week in just 1 hour. Looking forward to using this with customers and experiencing the updates they've got planned for the future!

Crockd
Australia
Over 1 year using the app
March 7, 2023

Giftnote is fantastic, we love how it has added a personalised touch to our customer gifting experience. The setup was super easy and seamless, with excellent support from Nick and the the team. Super impressed!

runawaythelabel.com
Australia
11 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote has elevated your customer gifting experience with that personalized touch. Glad to know the setup was smooth sailing, and I'm here with the team to support you every step of the way.