Reviews (140)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and intuitive operation, enhancing the shopping experience with options for personalized messages and delivery via email or SMS. It integrates smoothly with Shopify, Klaviyo, and various CRM systems, offering features like multi-recipient and bulk shipping. The customer service team is noted for their responsive support. Regular updates improve functionality without adding complexity, boosting sales and streamlining operations.

November 11, 2025

I've worked with dozens of apps on Shopify. Giftnote stands out for not only the app itself, but the customer service I received while setting it up, talking through issues etc. 6 Stars if I could

VINEBOX
United States
26 days using the app
September 3, 2025

Great support and wonderful UI gifting experience for both myself as shop owner and our customers. The best, most convenient way to provide gifting options for small businesses. Adding app was easy and intuitive

Kahlmi
United States
About 1 year using the app
August 27, 2025

This has worked really well for us! We didn't have a gift note option and this is a great solution. Nick helped with the integration and is always there whenever we have questions. Excited for the new update!

Sonder LA
United States
Almost 2 years using the app
October 17, 2025

Nick and his team are a joy to work with. They were incredibly helpful in getting Giftnote up and running. The dashboard is intuitive and the customer experience is great. Would highly recommend!

Smith Teamaker
United States
About 2 months using the app
August 27, 2025

We installed Giftnote in the middle of peak gifting season in 2024 to enhance our e-Gift Card experience. Nick’s onboarding support was exceptional – especially with the Klaviyo integration – and he's continued to check in throughout the year. We’re excited to explore gift messaging with Giftnote next!

Airyday
Australia
9 months using the app
August 26, 2025

Its so seamless and intuitive. Their dashboard gives us real insights into gift card behavior and make gifting feel tangible! Highly recommend

Khy
United States
9 months using the app
August 20, 2025

As an online retailer of baby products, the GiftNote APP has been indispensable. The customer service they provide has also been prompt and super-efficient! Highly recommend

Munchkin & Bear
Australia
5 months using the app
August 13, 2025

We started using Gift Note around 6 months ago now and have already had thousands of customers choose to use it despite us charging to do so. This extra revenue, along with keeping our customers happy and the chance to re-market to those receiving the gift note has been a huge added value to our business. Nick and the team are also always on hand to assist with any queries.

Sew Heart Felt
United Kingdom
About 1 year using the app
September 25, 2025

Giftnote is great! It's easy to use and if any issue pops up their support team goes above and beyond.

Endless Market
United States
About 1 month using the app
July 24, 2025

Giftnote is an incredible app for gifting. Their support team goes well above and beyond. They are always very responsive and help us integrate everything, it's such a relief to know they quickly take care of any issues ASAP. I can’t recommend them enough.

Birdytell
United States
3 months using the app