Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for enhancing the gifting experience with features like digital gift messages, multi-address shipments, and integration with Shopify and Klaviyo. It's valued for its smooth performance, intuitive interface, and easy setup. The ability to send timed gift messages via email or SMS is a highlight. Merchants commend the responsive support team and appreciate the app's continuous improvements to meet evolving needs.
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Love this app! but the CX service is really what I love. Nick and team are so helpful on implementation and feedback.
Great gift message app. Support was excellent but didn't need a whole lot aside from some setup questions. Offering gift message option has helped conversion during gift giving season. Highly recommend this app.
That’s awesome to hear! Luxury robes are the perfect gift, so I’m glad we could help you guys boost those conversions by making the gift message option effortless for your customers.
We want to help you turn every gift order into a future customer by capturing that recipient data properly. Glad we could help you prepare for the gift-giving season without any setup headaches.
Nick
Co-Founder
The Giftnote app is intuitive, reliable, and integrates seamlessly into our processes. It has made managing gift messages and customer interactions much more efficient.
A special shoutout to Nick and the Giftnote support team who have been outstanding. Their responsiveness, expertise, and willingness to help with any questions or tweaks make managing updates and changes much easier.
Highly recommend Giftnote to any business looking for a simple and effective gifting solution backed by fantastic service.
Huge thanks for the shoutout! We love working with the Jardan crew. Your furniture is such a premium gift idea, so our goal was to make sure the gift message felt just as high-end as the product.
We really focus on making the gifting experience seamless so you can identify those gift recipients and turn them into loyal customers. It is all about making the process intuitive and reliable without the manual overhead. Great to have you guys with us.
Nick
Co-Founder
We’ve loved using Giftnote. Super easy to set up, clean UX, and it genuinely makes the gifting experience feel more thoughtful and premium, without adding operational headaches on the backend.
Their team has been responsive and great to work with, and the integration was way smoother than expected. It’s one of those tools that just works and quietly improves the customer experience.
Highly recommend for any DTC brand looking to level up gifting without overcomplicating things.
Really glad to hear the integration was smooth! You guys have a great product, and our goal is to help you quietly improve the customer experience while identifying gift recipients to drive repeat sales.
It is all about making gifting a growth channel rather than an operational headache. Thanks for the support and for having us on the store.
Nick
Co-Founder
Easy to work with and great leadership
Installation is easy - the team does it for you. Customizing the interface for your brand is intuitive and quick. Our customers were asking for a gift note feature, and this was the best option.
We are so glad we could get that gift note feature live for you! Comfort is always a top-tier gift, and we love making sure the installation helps you scale without the tech stress.
Our mission is to make online gifting amazing for the customer while giving you the tools to identify recipients and turn them into your next big fans.
Nick
Co-Founder
Love this app! Support is fantastic too :)
Our experience using this feature has been extremely smooth. We have implemented Giftnote for Corporate Gifting Initiatives. Our DTC customers use the gift message feature quite often as well.
Nick has been both responsive and helpful throughout the process, and in ensuring settings make sense for how our brand operates!
If your product is in the gifting space, this is a great option.
Thanks for the review! Your tea kits are such a unique gift idea, so seeing you guys scale those corporate gifting initiatives is exactly why we built this engine.
We want to make it affordable for brands to grow their B2B revenue while making the business side of things way easier. Glad the team could help you get the settings dialed in for how your brand operates.
Nick
Co-Founder
Best Kept Secret for Gifting!
We absolutely love using Giftnote at Union Square Wines. It has revolutionized how we handle multi-gifting, making the process incredibly easy and adding a personal 'wow' factor our customers really appreciate. The ability to deliver gift messages digitally is a game-changer—finally, no more worrying about notes getting lost in packages! On top of that, their customer support is unparalleled; they are responsive, helpful, and truly care about your success. Highly recommended!
Cheers to the team at Union Square! Wine is the ultimate gift, so we were stoked to help you guys automate the multi-gifting and corporate gifting side of things.
We built Giftnote to make scaling that B2B revenue channel affordable and easy, specifically to stop the manual grind of lost notes and delivery stress. Our goal is to make sure every digital delivery provides that wow factor while helping you drive ROI.
Nick
Co-Founder
We’ve had a great experience with this app. Initially, we planned to use it mainly during peak gifting periods, but after reviewing performance and usage, we decided to keep it active year-round — and we’re still seeing consistent usage post-holiday, which has been a great surprise.
The app has been working smoothly, with no complaints from customers. We did encounter a minor issue with email messaging, but that was related to our internal setup rather than the app itself.
Overall, we’re very happy with the performance and value it provides, and we appreciate how relevant it is beyond traditional gifting seasons. Looking forward to upcoming features and continued improvements.
Love this feedback! It is a common surprise that gift messages drive consistent revenue year-round, not just during the holidays.
We are all about helping brands like yours turn every gift order into a future conversion by identifying the recipient data. Glad to hear it is working smoothly for the Marcella team.
Nick
Co-Founder
