Reviews (104)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing the gifting experience with personalized messages and cards, noting its positive impact on customer satisfaction and loyalty. It integrates smoothly with platforms like Klaviyo and Shopify and offers both digital and physical options. Especially useful during busy holiday seasons, its reliable performance and efficient support team are frequently praised for their quick and effective assistance in setup and troubleshooting.

October 10, 2024

From a customer perspective, the Giftnote UX is the best out-of-box option for Shopify by far. It allows customers to control the communication of their gift from order to delivery.

From our vantage as e-commerce operators, the implementation was reasonably easy. There were some minor hurdles, but Giftnote's CS team took the reins and helped launch the enhancement.

I wholeheartedly recommend ...

PorkRinds.com
United States
7 months using the app
October 9, 2024

Highly recommend Giftnote for any business looking to enhance their gifting options! Nick was amazing during the entire setup process. He addressed all of our questions and made integration quick and easy. Since then, we haven’t had any issues.

Coco Moon
United States
6 months using the app
September 20, 2024

I have tried at least a couple of similar apps to embed gift message and card widget onto my website. I really like this Giftnote the best of all. What is most important to me is the support. I have asked for a few help already in the firt few days of my trial and get answers back straight away or in a day, which I think is very prompt. Very happy with the app.

Hazuki Knife
Australia
4 days using the app
March 7, 2025

Allows us to have gift messaging while using a 3PL.

Homefield
United States
August 2, 2024

This app is awesome - we were looking for a solution for personalised messaging at checkout and this has ticked all the boxes enabling our customers to gift our product easily, seamlessly and thoughtfully.

Easy to install, no issues and great support.

waterdrop® AU & NZ
Australia
9 months using the app
August 2, 2024

Gift Note has worked well for our needs. We are looking forward to see it's performance during the gift giving season.

Beddy's
United States
5 months using the app
August 4, 2024

This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone ...

Henschke
Australia
4 months using the app
June 22, 2022

We use this app to help support the gifting experience on our site. We always get wonderful support from the team too.

Glow Dreaming
Australia
Almost 3 years using the app
June 21, 2024

Giftnote is the perfect app for adding gift messages to orders. Love that users can decide to delivery via email or text right when items get delivered. This works great for us because our products are perishable. Very inexpensive compared to other apps but full of features.

Nick has been great to work with! He responds very quickly to any requests and open to feedback too.

Four Sixes® Ranch Brand Beef
United States
Over 1 year using the app
August 2, 2024

We love the giftnote app. We had a custom built solution that we ripped out in favor of gift note. The UX is perfect and the analytics are super helpful. The team was also great in helping onboard us. Highly recommend.

Lalo
United States
3 months using the app