Reviews (140)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and intuitive operation, enhancing the shopping experience with options for personalized messages and delivery via email or SMS. It integrates smoothly with Shopify, Klaviyo, and various CRM systems, offering features like multi-recipient and bulk shipping. The customer service team is noted for their responsive support. Regular updates improve functionality without adding complexity, boosting sales and streamlining operations.

October 13, 2025

As the owner of Hill Country Chocolate, I can confidently say that Giftnote has revolutionized our corporate gifting operations. Before discovering this app, we struggled immensely with multi-ship options - a critical feature for our business model.

Comprehensive Solution: Giftnote solves problems that were costing us both time and sales. The ability to send different notes to different recipients, vary cart contents per shipment, and seamlessly upload CSV files has completely transformed our workflow. Everything that was once manual and error-prone is now automated and reliable.

Superior to Competitors: We had tried numerous other multi-ship solutions, but they were clunky and ineffective. Giftnote, by contrast, integrates perfectly with our Shopify store, coordinating shipping labels and order processing in a way that's both elegant and efficient.

Beautiful UI: The user interface is conversion-friendly and makes the customer experience as delightful as our chocolates.

Outstanding Support: Perhaps most impressive is the support team - they're among the best developers we've worked with in the Shopify ecosystem. Their attentiveness and expertise made implementation smooth and painless.

The Bottom Line
My only regret is not finding Giftnote before last holiday season - I'm certain we would have significantly increased our already strong sales numbers.

If you run a Shopify store that handles corporate gifting or requires multi-ship functionality, Giftnote isn't just nice to have - it's essential.

Highly recommended for: Corporate gifting, multi-recipient orders, bulk shipping, B2B gift operations

Hill Country Chocolate
United States
4 months using the app
October 30, 2025

Great app! The founder, Nick, is awesome.. he is super responsive and immediately helped us get up and running along with pushing through some customizations super quickly. We're excited to grow gifting for our business!

Simply Organic Bamboo
United States
23 days using the app
September 30, 2025

GiftNote has been a fantastic addition to our store! Customers love adding personal messages to their gifts, and setup was quick and seamless. The app runs smoothly, and the support team is responsive and helpful. Highly recommend!

Candy Warehouse
United States
9 months using the app
September 30, 2025

This is a superb app for corporate gifting and for allowing your customers to send gift messages with their orders. For years we had been frustrated with utilizing spreadsheets to enter orders into Shopify, and it was a labor intensive process.

By adopting Giftnote, we've been able to offer our customers a self service portal to place their multi-recipient gift orders. This reduces our small customer service team's involvement in the process, while also allowing easy payment with our processing rates through Shopify Plus.

If you are looking to create a multi-recipient gifting portal without breaking the bank or hurting your margins, you've found the right app.

Additionally, if you are looking for the ability to offer your customers a gift message via email or SMS, this app will be perfect for you!

44 Steaks
United States
7 months using the app
Edited November 26, 2025

A great solution to the gift message problem. It is prohibitive for our warehouse to include gift messages in our parcels, particularly during peak. Giftnote gives the customer a quick and easy solution to send as a gift, would recommend this app to those looking for a gift message solution.

The Kid Collective Ltd
United Kingdom
4 months using the app
November 26, 2025

Gift Note has made our digital gift messaging simple for our team and our customers. Great app!

The Whole Bowl Co
Australia
6 months using the app
September 30, 2025

Great app and amazing support! We've struggled a lot with finding a gift card app that integrates with our email platform and this was a huge win to find Giftnote! Nick has been awesome to work with and helped with our entire set up and post launch questions. I highly suggest using them!

Three Bird Nest
United States
4 months using the app
November 25, 2025

Excellent app and seamless installation! We are using it for gift notes and for multi-gift shipping. Nick and his team are EXCELLENT and super responsive. Highly recommend!

Premier Catch
United States
2 months using the app
November 12, 2025

Gift Note team is great. They explained solution well... and implemented it quickly. At Foodie Box Love, we are all about creating a premium solution and Giftnote fits well

Foodie Box Love
United States
2 months using the app
November 25, 2025

Giftnote is a great product with a great support from the team behind it. They helped us during onboarding and we're already seeing great results. Would recommend.

Sculpd
United States
22 days using the app