Reviews (102)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and business growth through giveaways. It effectively attracts new customers, increases social media followers, expands email lists, and drives site traffic without paid ads. The app integrates seamlessly with platforms like Shopify, Mailchimp, and Klaviyo and offers features like multiple entry actions, referral bonuses, and social media integrations, making it user-friendly and versatile. Merchants appreciate the ease of customizing campaigns and the reliable performance. Customer support, particularly from a representative named Andrea, is frequently praised for responsiveness and expertise in problem-solving, app setup, and campaign optimization.

December 28, 2021

Man talk about customer service. Andrea spent a bunch of time helping me fix what I broke and getting me up and running. I definitely recommend these guys. First class all the way!

YOGAZ BRAND
United States
13 days using the app
July 4, 2022

Easy to set up with the most incredible customer service. I would absolutely use this app again and highly recommend it. I researched many similar apps before choosing this one and I'm very happy I went with Giveaway Ninja. Thank you Andrea, you are a star!

Revival Retro
United Kingdom
13 days using the app
CrazyRocket replied July 4, 2022

Thanks for your kind words! Looking forwards to seeing your next amazing giveaway 😋

Best, Andrea

Edited November 12, 2020

Support is excellent, helped me get my campaign sorted fast, thank you to Andrea de Santis for all your help and responding to my needs super fast.

Eshopifiz
New Zealand
13 days using the app
February 4, 2022

Amazing Giveaway App! The app is easy to use, but I did have some questions and Andrea was super efficient and proactive helping me to understand all of the Giveaway Ninja's features. This app is going to make implementing monthly giveaways so easy and will help to grow our customer engagement and loyalty. If I could give it 10 stars I would!

danformshoesvt
United States
9 days using the app
July 20, 2021

It's a really helpful app and the support is great! I have a setting problem and Andrea helps me to fix the problem patiently. 5 star and recommend.

FIRM ABS
China
7 days using the app
March 29, 2022

BEST giveaway app! It does everything I need, while costing about half of what other similar app charges. PLUS technical support is TOP NOTCH! Andrea got you, if you may have any questions :)

Riverry
United States
6 days using the app
April 18, 2020

Great customer service. They walk you through the steps to make sure you have the best campaign! You’ll be happy you add this app to your store.

SandboxHats
United States
3 days using the app
April 5, 2022

This is a great app for giveaways. It is user-friendly and offers a lot of options for participants to earn points, which will increase engagement and drive traffic to the store. The control panel allows you to monitor how the giveaway is going by presenting you all the necessary data.

ETS Shop
Australia
3 days using the app
August 5, 2020

The app works great. I had a few questions and needed and assistance and and customer service was very responsive and helpful! Shout out to Andrea for being super helpful!

Mahogany Lace
United States
About 1 month using the app
January 13, 2022

Andrea was so helpful and knowledgable. really recommend this app for the customer service alone! thank you

Isla And Boe
United Kingdom
1 day using the app