Reviews (102)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and business growth through giveaways. It effectively attracts new customers, increases social media followers, expands email lists, and drives site traffic without paid ads. The app integrates seamlessly with platforms like Shopify, Mailchimp, and Klaviyo and offers features like multiple entry actions, referral bonuses, and social media integrations, making it user-friendly and versatile. Merchants appreciate the ease of customizing campaigns and the reliable performance. Customer support, particularly from a representative named Andrea, is frequently praised for responsiveness and expertise in problem-solving, app setup, and campaign optimization.

November 20, 2022

Using this app for a Black Friday (Better Friday) giveaway we're running and the customer service has been exceptional! Super fast replies, really helpful and really personable. Very impressed!

Green&Blue
United Kingdom
23 days using the app
September 21, 2023

Easy to use. Had lots of different options, and the support was fantastic!

Bohemian Soul
New Zealand
22 days using the app
September 30, 2020

I just got this app and got it all set up to find out it did not work on my website. When I contacted support, aka Andrea, I was contacted back in less than 10 minutes, maybe even less. Andrea fixed my problems right then and there, and even gave me suggestions on how to make my landing page better. Thank you Andrea for everything and I look forward to putting this app into action.

rona key store
United States
21 days using the app
August 10, 2021

Great app, superb customer service and very responsive. Thank you, Andrea. I really appreciate your assistance.

TankMatez
United States
16 days using the app
Edited August 28, 2020

I'm currently working on conducting a giveaway for my apparel brand and this app has been amazing! Customer service is great as well. Andrea has been amazing throughout my process. One thing I would recommend is adding a feature to retweet a tweet. There's an option to link Instagram posts for people to like and repost, but not to retweet a tweet. That would be helpful as well!

De Vransy Apparel
United States
15 days using the app
CrazyRocket replied August 28, 2020

Thanks for your kind words and feedback, we'll definitely work on that retweet feature!!! 😊 Best, Andrea.

July 20, 2020

I recently installed this app in order to promote and boost my small business for a quick social media promo. And its been so great so far! I reached out for assistance and was not only responded to promptly , I was also given super helpful tips & tricks , a list of websites to possibly promote on, AND she even went out of her way and reformatted my header! Shout out to you Andrea :)

ShopRbls
United States
14 days using the app
November 22, 2020

This app is amazing! It was so easy to set up and install my giveaway. I really like how there are multiple options for entry actions, and that I could use as many (or as few) as I needed. I didn't need any support during the giveaway (everything functioned perfectly!), but I did have a question about exporting data after the giveaway. The support team is amazing! They got back to me in less than 24 hours and went above and beyond in answering my question.
I'm excited to use Giveaway Ninja in my future giveaways!

Sweeten the Day
United States
14 days using the app
December 9, 2020

The customer support is great. Andrea helped out super fast. I'm currently testing the app. I look forward to the good results.

Urikar
United States
14 days using the app
January 11, 2022

Andrea was extremely helpful and offered great advice to make the giveaway an enjoyable experience for myself and my customers. Highly recommend this app to run your giveaway!

24K9
Australia
14 days using the app
August 26, 2020

• Highly Recommend • Great Design Layout • High Quality App • Fast Support •
This is the perfect Application for boosting website traffic and increasing the engagement on your social media channels! There are plenty of options to customise your Giveaway plan to focus on goals you want to achieve, for example - increasing your instagram following count, receiving feedback on what products your customers want to see next. Giveaways are the best tool to enhance your sales as the shareable nature of the post allows users to engage across all of your social media platforms and drives traffic your store without paying high prices for advertisements. This is the perfect application to extend your stores reach to a larger audience and I highly recommend trying it out on your store!

Presets By Hannah
Australia
13 days using the app