Reviews (105)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and business growth through giveaways. It effectively attracts new customers, increases social media followers, expands email lists, and drives site traffic without paid ads. The app integrates seamlessly with platforms like Shopify, Mailchimp, and Klaviyo and offers features like multiple entry actions, referral bonuses, and social media integrations, making it user-friendly and versatile. Merchants appreciate the ease of customizing campaigns and the reliable performance. Customer support, particularly from a representative named Andrea, is frequently praised for responsiveness and expertise in problem-solving, app setup, and campaign optimization.

October 10, 2020

I used this app to run 4 consecutive giveaways as part of a livestream. It was easy to use and Support was excellent when I needed help.

TravelSpark.live
Singapore
About 2 months using the app
Edited October 28, 2023

First let me tell you..... Andrea is amazing. So helpful. Really is. Have a problem or need something change to make it your own and he is on it like crazy. Also filled with a ton of ideas on how to make things work the way you want. The app is loaded with tons of features that you pay a arm and leg for with other apps. Super clean and responsive. I love the idea that you can tag customer that go into Klaviyo. Our goal is to walk people into our business slowly and introduce things to them and not to scare them away. Also it has a lot of interaction with the customer as ways for them to earn more points or entries. The big feature is referral a friend. We added a lot of new elements to our site and with this app you can have them visit and explore and get points for it. (great way to educate your customers) With all seriousness, give them a try and make sure you reach out if you need anything. Customer service is the best I've seen on Shopify. Just a quick update.... Less than one week using the app and already had over 200 entries and many referrals. Really works on expanding your email list and get people to go through your site. SECOND MAJOR Update...He took my suggestion and added it to the app. You can now have customers who buy be entered into the sweepstake. Totally amazing You Really need to try this app. In two months we gained a ton of contacts that we can promote our products too.

Huckle Bee Farms LLC
United States
About 2 months using the app
Edited January 6, 2023

I had a huge issue that was resolved by Giveaway Ninja customer support within 2 minutes. I was not expecting that.

Scan My Shirt
Latvia
About 2 months using the app
CrazyRocket replied January 6, 2023

Hey!

I truly appreciate your collaboration with that :)

We understand that giveaways need time to set up and promote, and we are happy to provide you the App free in the future if you need to take more time to plan and run your first giveaway ;)

Best,
Andrea

October 29, 2023

I went from totally frustrated to crazy excited! Andrea was a huge help and did so much more than I was even looking for. Can't wait to give this giveaway a spin and see how it does. But Andrea, from the Giveaway Ninja app, was absolutely awesome!

Carabella
United States
About 1 month using the app
January 4, 2023

This was my first time using an app like this in Shopify. As a relatively new shopify user, it's been a learning curve for me. Fortunately the Giveaway Ninja support chat was there to help me every step of the way. I probably asked 80 questions over a 3 hour period of time and the responses were always fast, friendly and very informative. I felt so clueless at the beginning but by the end of the setup, I felt extremely knowledgeable and confident using the app. 10/10 and I'll definitely be using it again for future giveaways.

Boat or Die
Canada
About 1 month using the app
July 5, 2022

Don't forget about the review numbers. This app can satisfy our almost giveaway requirements. Highly recommend their professional customer service, they are a real quick-response team and solve the problem. Excellent Work!!!

Vaporesso Store
China
About 1 month using the app
October 24, 2022

Andrea and the service team are INCREDIBLE! On it with fast and helpful responses and problem solving. We are blown away. They are proactively helping us have a better giveaway in a multitude of ways. They are true pros and we will absolutely use them again!

Town Hall Outdoor Co
United States
About 1 month using the app
February 16, 2022

Works as described at a fraction of the cost of alternative apps. It meets all our needs at this time. Andrea has been brilliant in providing quick and efficient support with styling requirements. Thanks!

XP Fit UK
United Kingdom
About 1 month using the app
October 5, 2023

I recently used the Giveaway Ninja App for our Anniversary Giveaway, and I was extremely pleased with the results. My primary goals were to boost engagement with potential customers and increase our social media followers, particularly on Facebook. Thanks to the Giveaway Ninja App, I achieved both of these objectives.

Additionally, Andrea provided outstanding support and promptly addressed any questions I had. I highly recommend this app for anyone looking to run successful giveaways and enhance their online presence.

eDart Shop
United States
About 1 month using the app
October 1, 2023

This app does everything you need to run an effective giveaway! The customer service in impeccable! My questions were answered immediately, and Andrea also assisted with the setup! If you want to acquire more customers, or you need competent help with the set up use this app! Good customer service is hard to find these days but you won't have that problem here!

Herstory Hair
United States
About 1 month using the app