Overall rating Based on 55 reviews
Lots of options, great communication. Listening to their customers and constantly improving. Creative way to get people's interest.
Unfortunately, this APP doesn't support other languages than English.
Well, they say it supports 25 languages (French included) but in reality... Many of translations are missing (so phrases remain in English), are weird and not natural, or are made with Google translator which is even worse I think.
And if you would like to change all these texts by yourself, you have to pay 100$/month more for a plan that includes this option.
Too bad because app seems to be good (but I'm not sure because I couldn't even run any contest because of this language issue).
Ninja Brand Inc
Lately, I have noticed on every competition I’ve tested out or have by trying to enter via your email, it says "login to your existing account (email address) has already been used to log in to Gleam. Please Login to your linked account: Facebook", and it causes quite the confusion, people are thinking someone has logged in with their info somewhere else and now it's some type of spam trying to acquire their Facebook login info. The app has a great overall potential, but having asked for opinions, I have been told if you are a customer who is trying to sign up for the competition and this is seen, that is a huge red flag and they are thinking that someone has figured out their password and logged in somewhere else, or at least that is the senses from those I’ve asked. I brought this to Gleam's attention only to find out it's one of their common issues, and their response is simply, "If you don't like how we handle this, you're welcome to find another app." This shows me they just really don't care... Talk about crappy customer service. All I'm asking is to find a better way to reduce confusion for a better understanding of what's happening. If you have all these people bringing up the same issue enough you have to put a clarification on your FAQ page, then that is probably an indication that you should find a way to improve the issue. But, hey, I'm just a customer... Who am I to dare have a concern about the product? I've never dealt with a developer that comes off acting like they could care less about your issues, like this. Decent app with some issues that could be worked on if they cared, but horrible customer service that shows they just don't care what you think as a customer.
Gleam app is love...gleam app is life. It's just...good.
Geeky apparel store:
Works really well. We've made several competitions for our store and seen increased engagement.
This price point is interesting. Will see how things go!
This app is great for running competitions, wouldn't use another app.
Familiar Territory Store
Rather pricey after the free trial. The same thing can be accomplished with Mailchimp and a little scripting. We found the app OK, but as we said way over priced for most smaller shops.
Have nothing but great things to say about using this app as it has helped me really focus on building my email database and reaching out to new customers!
I've recently started using gleam for my giveaway campaigns and sent many support questions. The response is always timely and they are very patient to make sure I get everything right. Highly recommend this app if you want some more flexibility with your giveaway campaigns!