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We utilize Gleam to run monthly giveaways for our community, and we love the platform! We've used it for several years now, and appreciate how easy it is to duplicate competitions as well as create new ones from scratch. Configuring entry methods and drawing winner(s) is super straightforward, too. Thanks, Gleam!
We have used them for a few years. I like it. Could use more features but works well. I would not be afraid to use it.
Take a little bit to learn but well worth it. Definitely helped increase our social media following and email list. Worth trying out.
Thanks for saying so! Glad it's working well for you! We've made our app very configurable but the trade-off is that it can be quite complex.
A professionally built app. Works flawlessly. Just did not work for us anyway.
Lately, I have noticed on every competition I’ve tested out or have by trying to enter via your email, it says "login to your existing account (email address) has already been used to log in to Gleam. Please Login to your linked account: Facebook", and it causes quite the confusion, people are thinking someone has logged in with their info somewhere else and now it's some type of spam trying to acquire their Facebook login info. The app has a great overall potential, but having asked for opinions, I have been told if you are a customer who is trying to sign up for the competition and this is seen, that is a huge red flag and they are thinking that someone has figured out their password and logged in somewhere else, or at least that is the senses from those I’ve asked. I brought this to Gleam's attention only to find out it's one of their common issues, and their response is simply, "If you don't like how we handle this, you're welcome to find another app." This shows me they just really don't care... Talk about crappy customer service. All I'm asking is to find a better way to reduce confusion for a better understanding of what's happening. If you have all these people bringing up the same issue enough you have to put a clarification on your FAQ page, then that is probably an indication that you should find a way to improve the issue. But, hey, I'm just a customer... Who am I to dare have a concern about the product? I've never dealt with a developer that comes off acting like they could care less about your issues, like this. Decent app with some issues that could be worked on if they cared, but horrible customer service that shows they just don't care what you think as a customer.
We do this for security purposes to protect the entrants, since they can enter many different Gleam campaigns from different businesses.
Otherwise we risk allowing someone to login with Name + Email and having control over your social accounts.
Sure, it causes some friction but persisting login across all campaigns ends up increasing overall conversion rates for all customers.
Changing a mechanic this this wouldn't be trivial and we don't see any adverse impacts on conversion rates from doing so.
Sorry for the poor experience, I do believe we've attempted to resolve concerns over email quite a few times :)
This app is brilliant and one of our most used programs to drive traffic to our site, make sales, boost the signal for our launches, and engage customers while growing our mailing list.
Updated review (nov. 23)
You get an amazing amount of value out of this app, we are about to upgrade soon to use more features - if you don't have it you have nothing to lose and PLENTY to gain by installing this app
Prior review:
So far one of the most fun and useful apps , takes some getting used to it is VERY powerful so you need to be careful and set things up correctly,
we haven't gotten to use it for what its good for yet since there is so much, but we;re using it now for exit offers and pop up newsletter sign ups, soon we'll use it for real competitions and surveys. you have to try this app!
The only app you'll ever need for competitions and one of the best app dashboards available on Shopify. Support is excellent too! Thanks Stuart, we really appreciate your help!
If you are planning on running competitions on your website or giveaways, this app will make it all a breeze. Easy to navigate, set up campaigns and monitor attendance. We had huge success with it! Thank you
We run all of our giveaways through Gleam and we love the results! It's a great platform that makes running our giveaways extremely easy.