GLO Related Products, Upsell , 393 reviews

Customer Service is top-notch! The app as well does work very well. I had to contact them to have help with it showing on-site but they did that very quickly. I did not need it any longer so I deleted it. I do wish however that Shopify would also delete the billing to it once uninstalled they used to and now Shopify allows apps to continue to bill you even after you delete it. That is on Shopify and not the Apps themselves. App developers are taking the heat for something Shopify is implementing and that is unfair to the app developers/services. I would recommend this app to others that would find it helpful, and again their customer service is TOP-NOTCH...

Pros:
- Great support team. They helped us so so much. The team helped us align the look and feel of the widgets with the rest of the website.
- Price: compared to enterprise level upsell Shopify apps, this is affordable.
- Multiple use cases: frequently bought together, recently viewed, product recommendation, etc. We can do many things with this app.

Cons:
- You cannot easily test Frequently Bought Together widget and Related Product widget as the app show those widgets to every theme once the widgets are activated on the app. You will need to contact the support to add a custom CSS to the theme to hide it until you are ready to publish the widgets.

Overall, we are very happy with this app.

I would definitely recommend this app as I had recently moved to a new external theme (not supported by Shopify), which meant that I needed lots of tough customisations done (such as the moving of the "Frequently Bought" section as well as the editing of the font size and type to be similar to my theme) and to be honest, I had low expectations at first but Sarah and her dev team impressed me so much as they were so on point, on the ball and had everything done to a T. A+ for customer service as well as she was so polite and assuring throughout the email conversations!

It took me few trials before finding this app meeting all my expectations, and I must say it works perfectly! I needed help in order to go through it, Sarah from support was amazing, her explanations very clear. Reasonable price, perfect. Highly recommended.

Fantastic Company to work with. We requested lots of specific changes, all done quickly and efficiently. We are already looking at purchasing some of their other apps. In summary a very professional Company to deal with, they have very high standards

Simply the best upsell apps out there. There are a lot and I have used almost all of them. None of them compares to the functionalities the Globo app has. Simply the best. The support is amazing too and the app very easy to set up. It really increases your sales!

This GLO app is a must have for AOV. Not only is it easy to setup and use, Sarah is amazing when it comes to customer service. I made a small suggestion and next thing you know it was implemented! Keep up the great work!

I´m using the app for last viewed products and related products. The setup is easy but I still needed some help from the app support because I had some additional requests and questions. One of the fastest and most helpful app support I´ve worked with in three years as a Shopify user!

The app was working well until I changed my shopify template. But the GLO support team promptly fixed my issue. Their response time to my question was less than an hour and the repair job to my ecommerce site was fixed in less than a day. I highly recommend this app and the team behind it.

Highly recommend! I highly recommend all GLOBO apps! Customer service is excellent, very friendly and fast! They have Superior customer service and have made all their products very simple to use!!