Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 25, 2024

Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support!

As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions.

For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month!

Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month.

Thank you, Glow!

Le Petit Moulu
20 days using the app
March 5, 2024

Excellent App. So easy to use.

Hunter's Wines Marlborough
New Zealand
9 months using the app
May 5, 2023

I just finished setting this up, but so far, I'm happy. They helped me import rewards from a previous program. The email feature and points expiry with an affordable price drew me to this app.

I was also pleasantly supprised with how well the app worked on my website. For me, it is much more intuitive than other programs when on a website.

Evergreen Collective
United States
7 months using the app
Glow Loyalty replied August 17, 2023

Thank you so much for the fantastic 5-star review! 🌟 We are delighted to hear that you’re happy with Glow Loyalty so far and that importing rewards from your previous program went smoothly. We designed our app with user-friendliness in mind, so it’s wonderful to hear that you’ve found it intuitive and a great fit for your website.

We strive to offer a powerful, feature-rich loyalty solution at an affordable price point, and it’s incredibly rewarding to know that features like our email integration and points expiry options are resonating with merchants like you.

Should you have any questions or need further assistance as you continue using our app, don't hesitate to reach out. We're here to support you every step of the way!

Wishing you tremendous success with your new loyalty program! 🚀

Warm regards,
Glow Loyalty Team

March 29, 2021

I highly recommend Glow. It was really easy to set up and it is a great way to track rewards. The customer service is absolutely wonderful. Cheers guys!

Flora & Leaf
New Zealand
Almost 4 years using the app
January 23, 2020

I'm so glad I came across this app!! Just installed it, the setup was extremely easy, interface it top notch, looks amazing and so easy to navigate, layout is very nice. So far so great! Thank you, thank you, thank you!

Over 3 years using the app
Glow Loyalty replied January 27, 2020

Thank you! We appreciate the feedback and are glad you're enjoying the app!

May 16, 2020

Recently installed the app. It looks great, very professional, and feedback from our customer base is that they are impressed! The support has been super fast and friendly so far and there are plenty of features I didn't know about before I installed it.

The interface is clear and it's easy to use.

Pricing is great compared to competitors. Excellent experience so far.

Rainbow Kids Boutique
Over 3 years using the app
August 19, 2020

This app is so easy to use and set up. My customers love it! The customer service dept is very helpful and fast responding. Highly recommend.

Glitter N Glitz Designs
United States
Over 3 years using the app
June 14, 2020

I love this app.

All the features in the free app are perfect for a small indie brand like me. I am proud to offer Glow loyalty program to my customers.

Many of the free features you have with Glow you normally have to pay for with other apps, and they often want you to make a big financial jump to gain access to them.

These type of apps dont' feel as if they are designed for small businesses that are growing slowly and steadily. Glow has obvisouly recognised this gap and got it right.

I am not a techie person, but I found it easy to use and navigate.

I love the fact that I can offer VIP features and that I can manually add points to customer's acounts - an important feature as I also have return customers visit me at Gift Fairs.

The refer a friend reward options are fantastic too.

All round happy, so program is up and running on my website now :)

Nudge Boutique
United Kingdom
Over 3 years using the app
Glow Loyalty replied June 16, 2020

Thanks so much for the thoughtful review. We're glad you agree that Glow provides value to businesses using Shopify, especially when compared to some of the competing loyalty/referral apps. If we can do anything to serve you further, please let us know.

Edited May 5, 2020

I LOVE THIS APP!! This is the BEST rewards app on Shopify hands down. You can customize so much stuff and the customer service was amazing. GREAT APP!!

United States
Over 3 years using the app
Glow Loyalty replied January 20, 2020

Thanks so much for the great review! We are stoked to have you as a customer!

November 25, 2019

What a breath of fresh air! We set up a fully-functional rewards program, AND referral program for our Shopify store in about 30 minutes using the wizard in Glow Loyalty. The team is sharp! The app automatically rewards our customers with "beef bucks" (aka points) that can be redeemed for discounts, or specific product(s) in our store. We simply told the app how many points it should award customers per dollar spent, then set up some rewards based on suggestions, and our loyalty program was up and running. It has customizable email notifications to remind customers about their points and encourages customers to come back and use their rewards. Did I mention Glow is priced WAY LOWER than many of the other rewards apps with similar features? Give them a try!

Refined Meats
United States
Over 3 years using the app
Glow Loyalty replied December 10, 2019

Thank you so much! We're glad you're enjoying the app! Your "Beef Bucks" widget looks super slick! Please let us know if you need anything at all!