Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and shopping experiences through its loyalty program. They value its easy setup, user-friendly interface, and customization options like reward names and colors. Features like Klaviyo integration and VIP tiers are particularly appreciated, along with reliable performance and responsive customer support. The free plan is popular among small businesses, and integration with Shopify POS and email platforms streamlines operations.

September 22, 2024

Don't like that it's a stand-alone thing, but a bigger problem is I can't exclude some products from earning points. Like if I have a product with really small margins, I want to exclude that.

Kingston Nexus
Canada
9 minutes using the app
Glow Loyalty replied September 25, 2024

Thank you for your feedback! I wanted to let you know that we do offer tools to exclude specific products or entire collections from earning points. This way, you can easily ...

November 21, 2020

The app is nice. But I have had to many people complain that when they redeem it they have to wait for an email. Then when they go to use it and if the website closes out when they put their code in they can no longer use the code. So they lose all of their points. This has made me make the decision I can't keep paying $50 a month for something with these kind of flaws.

Sassy Girl Aroma
United States
5 months using the app
August 22, 2020

So price is ok but they don't integrate with Langify, thats a must have for us. Also the email reminders they send have their emails in it so that doesnt look good or professional at all.

Bem Estar Essencial
Portugal
5 months using the app
November 18, 2020

The free app is nice. I like how easy it was to set up. I do not like that the points for whatever reason won't automatically add after the purchase. Not sure why but I had to add the points myself. Hopefully it can be fixed soon.

QueenSanity
United States
9 days using the app