Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and shopping experiences through its loyalty program. They value its easy setup, user-friendly interface, and customization options like reward names and colors. Features like Klaviyo integration and VIP tiers are particularly appreciated, along with reliable performance and responsive customer support. The free plan is popular among small businesses, and integration with Shopify POS and email platforms streamlines operations.

February 21, 2025

Fantastic Rewards App. Our customers love getting their discounts.
Super helpful support from the team at Glow.
Would highly recommend!!!

Emporium
United Kingdom
Over 4 years using the app
October 10, 2024

Having tried out several Loyalty Apps, Glow is by far the best in terms of ease of set up, functionality and value for money, with all features included in their entry level 'Sprout' option for $9.99pcm (for reference, it costs $25pcm for comparable features in app programmes such as BON Loyalty who charge extra for simple but imperative things like changing branding colours on the widget!) - ...

Westmount Music
United Kingdom
28 days using the app
April 26, 2021

Easy set-up. Well priced at entry level. Very good customer service and response times from the Glow team with clear answers to questions asked. Does what it says it does. Haven't used the VIP Tiers as yet but all indicators suggest this will also work very well. Recommended.

Yesteryear Records
South Africa
Over 4 years using the app
Glow Loyalty replied August 17, 2023

Thank you so much for your positive 4-star review. We truly appreciate your kind words about our app's ease of setup, pricing, and customer service. We strive to deliver ...

Edited April 18, 2023

It's a great app with great features and is reasonably priced.
The matters we requested were handled with sincerity.
We recommend this app.
Thank you so much.

Y'z CONTACT
Japan
Over 2 years using the app
Glow Loyalty replied August 17, 2023

Thank you for the good review! 🌟 We are thrilled to hear that you find Glow Loyalty to be a great app with valuable features at a reasonable price.

Your kind words regarding ...

July 25, 2022

Speedy and professional customer service. A bit pricey when you have more than 50 users but other than that our experience has been good so far.

ShirtPunch
Canada
10 months using the app
Glow Loyalty replied August 17, 2023

Thank you for your thoughtful 4-star review and your kind words about our customer service. We’re thrilled you've had a good experience with our team! We understand that ...

March 31, 2021

The starter price is great to kickstart. But the jump from USD9 to 29 is too much without extra functions and there are lots of options around with more functions with USD29.

MatchaEasy
Hong Kong SAR
4 months using the app
Glow Loyalty replied August 17, 2023

Thank you for taking the time to leave a 4-star review back in 2021. We greatly appreciate your feedback on our pricing structure, and we completely understand where you are ...