Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for its effectiveness in boosting customer loyalty and engagement. They appreciate its cost-effectiveness and comprehensive features, including customizable rewards, VIP tiers, and referral programs. The app is noted for its easy setup, user-friendly interface, and seamless integration with Shopify POS. Merchants also commend the reliable performance and responsive customer support, reporting increased customer engagement and repeat business after implementation.

January 30, 2025

I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders.

I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how to get rid of bots or how to eliminate dormant customers who use up space but don't show activities. Sergey, who helped me "declutter" my members did all of this on his end always checking in to make sure he does exactly what I had in mind, offering suggestions I would not have thought of myself.

Really recommend this app. Can't wait to have more than 500 active members to justify paying for the upgrade.

Real to the Roots Jewelry
United States
Over 4 years using the app
November 27, 2024

We’ve been using this app for three years straight. It’s very easy to set up, offers great value for money, and the team has been consistently adding new functionality over time. The recently added Klaviyo integration is fantastic, especially as we’re working to streamline all our outgoing emails through Klaviyo campaigns and flows. The support is also exceptional—10/10. Highly recommended!

Badecanlar Şefkatli Kozmetik
Türkiye
Over 3 years using the app
October 31, 2024

This App is AMAZING! I have seen great response through using the Glow Loyalty app in my store. Customers love it and enjoy tracking their points and ultimately using their points to grab their favorite products from me. I am super excited about using an addition of Glow (PayWhirl) for my upcoming subscription option. Thank you Glow!

J.R Candle Company
United States
Over 3 years using the app
August 19, 2024

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Northumbrian Tin Soldier
United Kingdom
4 months using the app
Edited August 19, 2024

Best price in town, with good quality and TOP support service. I love the app!
They always help me and add features to improve my product! ❤️❤️❤️❤️

GreenGuardian
Italy
6 months using the app
March 5, 2024

Excellent App. So easy to use.

Hunter's Wines Marlborough
New Zealand
9 months using the app
January 9, 2020

Amazing app, it is super easy to setup (I completed mine within minutes)

You can change your rewards naming to fit your branding as well as color customization to match your theme (there are a lot of features that are built in this app)

Support are amazing, very quick reply and super friendly.

Backing up your data is also very simple

I definitely recommend this app highly for those looking to get a membership rewards program.

Jojo Hobby n Stuff
United States
Over 4 years using the app
Glow Loyalty replied January 9, 2020

Thanks so much for taking the time to leave a review! We're so glad you're enjoying the app!

June 16, 2020

I really love this app! It looks great and professional and my customers love this. Also the team is so helpful and kind. They always answer to all my questions and help me in figuring out the best solution for my website. A great experience for me and my staff.

Costiera Caffè & Design
Italy
About 4 years using the app
Glow Loyalty replied June 16, 2020

Thanks for the great review, we're thrilled you're enjoying Glow and are here if you need support.

September 17, 2020

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.

teSelskabet
Denmark
Almost 4 years using the app
March 29, 2021

I highly recommend Glow. It was really easy to set up and it is a great way to track rewards. The customer service is absolutely wonderful. Cheers guys!

Flora & Leaf
New Zealand
Almost 4 years using the app