Reviews (103)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for its effectiveness in boosting customer loyalty and engagement. They appreciate its cost-effectiveness and comprehensive features, including customizable rewards, VIP tiers, and referral programs. The app is noted for its easy setup, user-friendly interface, and seamless integration with Shopify POS. Merchants also commend the reliable performance and responsive customer support, reporting increased customer engagement and repeat business after implementation.

November 15, 2020

Die App lässt sich problemlos übersetzen bzw. individualisieren. Das Design lässt sich anpassen und alles funktioniert so wie es soll. Ich habe viele Apps ausprobiert, dies hier ist mit Abstand die Beste!

The Facial Room
Germany
About 3 hours using the app
Edited March 13, 2020

Google see's this app as malware and will shut down your marketing campaigns with no warning over night if you use this app!
Be warned!

It will kill your sales instantly via google switching your marketing off!
We are having to go through great lengths to get this rectified and losing thousands in revenue in the interim! Not happy

This has now been resolved - but it did cause a big problem!

The Psychic Tree
United Kingdom
1 day using the app
Glow Loyalty replied March 13, 2020

We're very glad the issue has been resolved!

We're a small team, family owned, and have worked incredibly hard to earn the trust of businesses on Shopify. We are truly sorry for the impact this had on your business and want you to know we did everything in our power to get it resolved as quickly as possible.

Unfortunately, we still don't know why we were flagged by Google, just that they were able to fix something on their end that was, incorrectly, flagging our domain as malicious. It was a very unfortunate event and nothing we had control over, or were able to remedy ourselves.

We hope you'll reconsider using Glow in the future and want thank you for updating your review to let others know the issue was resolved.

January 26, 2021

There is no free option as is states, don't recommend even trying this app,
I have installed it and only then could find that it does not have free option

charm-store.com
Netherlands
7 minutes using the app
Glow Loyalty replied January 26, 2021

Hey there, I think there might be some confusion here because Glow does have a completely free plan. There are no fees and no monthly charges on the free plan and it works with up to 50 loyalty members. You can find it on our pricing page and in the app on the subscription page when the app is installed. We'd love to help if you are still looking for a free loyalty app for shopfiy. https://www.glowloyalty.com/pricing