Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and shopping experiences through its loyalty program. They value its easy setup, user-friendly interface, and customization options like reward names and colors. Features like Klaviyo integration and VIP tiers are particularly appreciated, along with reliable performance and responsive customer support. The free plan is popular among small businesses, and integration with Shopify POS and email platforms streamlines operations.

January 23, 2020

I'm so glad I came across this app!! Just installed it, the setup was extremely easy, interface it top notch, looks amazing and so easy to navigate, layout is very nice. So far so great! Thank you, thank you, thank you!

Tcharmy
Canada
Over 3 years using the app
Glow Loyalty replied January 27, 2020

Thank you! We appreciate the feedback and are glad you're enjoying the app!

May 16, 2020

Recently installed the app. It looks great, very professional, and feedback from our customer base is that they are impressed! The support has been super fast and friendly so far and there are plenty of features I didn't know about before I installed it.

The interface is clear and it's easy to use.

Pricing is great compared to competitors. Excellent experience so far.

Rainbow Kids Boutique
Ireland
Over 3 years using the app
April 29, 2021

Well what can we say - Glow is an absolutely amazing reward/loyalty app and after lots and LOTS of research, we think this is the best app by far... Also, all of those other reward apps should be ashamed of themselves for charging such ridiculous amounts of money. Glow is very-very slick and really-really easy to use for us and our customers too. We think Glow is perfect for any business of any ...

aabe creative
United Kingdom
Over 3 years using the app
February 26, 2021

Great option for the price! CSS customization was great. And the customer service team was super helpful.

Seraphina Advanced Skincare
Canada
Over 3 years using the app
August 19, 2020

This app is so easy to use and set up. My customers love it! The customer service dept is very helpful and fast responding. Highly recommend.

Glitter N Glitz Designs
United States
Over 3 years using the app
June 14, 2020

I love this app.

All the features in the free app are perfect for a small indie brand like me. I am proud to offer Glow loyalty program to my customers.

Many of the free features you have with Glow you normally have to pay for with other apps, and they often want you to make a big financial jump to gain access to them.

These type of apps dont' feel as if they are designed for small businesses ...

Nudge Boutique
United Kingdom
Over 3 years using the app
Glow Loyalty replied June 16, 2020

Thanks so much for the thoughtful review. We're glad you agree that Glow provides value to businesses using Shopify, especially when compared to some of the competing loyalty ...

April 30, 2021

We choose this app because we want to have a rewards/loyalty program on our online store. The app is very easy to use and it works great! Ryan from app developer/support team is very accommodating with our inquiries and requests! Thank you so much!

AdoraPH Stage
Philippines
Over 3 years using the app
Edited May 5, 2020

I LOVE THIS APP!! This is the BEST rewards app on Shopify hands down. You can customize so much stuff and the customer service was amazing. GREAT APP!!

Colomont
United States
Over 3 years using the app
Glow Loyalty replied January 20, 2020

Thanks so much for the great review! We are stoked to have you as a customer!

November 25, 2019

What a breath of fresh air! We set up a fully-functional rewards program, AND referral program for our Shopify store in about 30 minutes using the wizard in Glow Loyalty. The team is sharp! The app automatically rewards our customers with "beef bucks" (aka points) that can be redeemed for discounts, or specific product(s) in our store. We simply told the app how many points it should award ...

Refined Meats
United States
Over 3 years using the app
Glow Loyalty replied December 10, 2019

Thank you so much! We're glad you're enjoying the app! Your "Beef Bucks" widget looks super slick! Please let us know if you need anything at all!

April 19, 2021

The app seems ROI positive. Customer service is excellent. Highly recommend this app if you are planning to have a referral programme.

DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads
Canada
About 3 years using the app