Reviews (99)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
August 19, 2020

This app is so easy to use and set up. My customers love it! The customer service dept is very helpful and fast responding. Highly recommend.

Glitter N Glitz Designs
United States
Over 3 years using the app
June 14, 2020

I love this app.

All the features in the free app are perfect for a small indie brand like me. I am proud to offer Glow loyalty program to my customers.

Many of the free features you have with Glow you normally have to pay for with other apps, and they often want you to make a big financial jump to gain access to them.

These type of apps dont' feel as if they are designed for small businesses that are growing slowly and steadily. Glow has obvisouly recognised this gap and got it right.

I am not a techie person, but I found it easy to use and navigate.

I love the fact that I can offer VIP features and that I can manually add points to customer's acounts - an important feature as I also have return customers visit me at Gift Fairs.

The refer a friend reward options are fantastic too.

All round happy, so program is up and running on my website now :)

Nudge Boutique
United Kingdom
Over 3 years using the app
Glow Loyalty replied June 16, 2020

Thanks so much for the thoughtful review. We're glad you agree that Glow provides value to businesses using Shopify, especially when compared to some of the competing loyalty/referral apps. If we can do anything to serve you further, please let us know.

April 30, 2021

We choose this app because we want to have a rewards/loyalty program on our online store. The app is very easy to use and it works great! Ryan from app developer/support team is very accommodating with our inquiries and requests! Thank you so much!

AdoraPH Stage
Philippines
Over 3 years using the app
Edited May 5, 2020

I LOVE THIS APP!! This is the BEST rewards app on Shopify hands down. You can customize so much stuff and the customer service was amazing. GREAT APP!!

Colomont
United States
Over 3 years using the app
Glow Loyalty replied January 20, 2020

Thanks so much for the great review! We are stoked to have you as a customer!

November 25, 2019

What a breath of fresh air! We set up a fully-functional rewards program, AND referral program for our Shopify store in about 30 minutes using the wizard in Glow Loyalty. The team is sharp! The app automatically rewards our customers with "beef bucks" (aka points) that can be redeemed for discounts, or specific product(s) in our store. We simply told the app how many points it should award customers per dollar spent, then set up some rewards based on suggestions, and our loyalty program was up and running. It has customizable email notifications to remind customers about their points and encourages customers to come back and use their rewards. Did I mention Glow is priced WAY LOWER than many of the other rewards apps with similar features? Give them a try!

Refined Meats
United States
Over 3 years using the app
Glow Loyalty replied December 10, 2019

Thank you so much! We're glad you're enjoying the app! Your "Beef Bucks" widget looks super slick! Please let us know if you need anything at all!

April 19, 2021

The app seems ROI positive. Customer service is excellent. Highly recommend this app if you are planning to have a referral programme.

DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads
Canada
About 3 years using the app
March 16, 2023

Glow loyalty has been amazing for my business, I highly recommend them. The team behind glow has had my back since day 1. AAA+ service. Thanks guys.

cloud chaserz inc
Canada
Over 2 years using the app
Glow Loyalty replied August 17, 2023

Wow, thank you for the outstanding 5-star review! 🌟 We are thrilled to hear that Glow Loyalty has been a valuable addition to your business, and it's incredibly rewarding to know that our team has been able to support you from day one.

Our goal is to always deliver AAA+ service to our wonderful customers like you, and your kind words are a fantastic affirmation that we are achieving that.

Thank you for choosing Glow Loyalty, and for the high recommendation. We are excited to continue supporting your business as it grows and thrives!

Warmest regards,
Glow Loyalty Team

May 18, 2020

Tried a bunch of different apps for a rewards program and quickly fell in love with this Glow. App is clean, easy to use, very easy to setup and figure out, in addition friendly and prompt customer service. Can't go wrong

llamasfeas
United States
Over 2 years using the app
January 7, 2020

These guys are great! Helped us not only launch a loyalty program, but also a recycling program where now we are able to assign points to a $0 item when customers bring back their plastic/cardboard returnables!

Great software, and amazing support! Highly recommend!

ATLRx
United States
Over 2 years using the app
Glow Loyalty replied January 8, 2020

Thanks so much for your review! We're glad you're enjoying the app and the way you are using it to run the recycling program is really neat!

September 9, 2021

I'm using this app to launch my loyalty program. I think it's very complete in free mode. Also paid modes are MUCH CHEAPER than other apps, so in case you need an upgrade it's not a big deal to pay.
Everyone it's always in contact, it's easy to resolve any questions or problems

Equipos Interferenciales
Mexico
Over 2 years using the app