Reviews (103)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for its effectiveness in boosting customer loyalty and engagement. They appreciate its cost-effectiveness and comprehensive features, including customizable rewards, VIP tiers, and referral programs. The app is noted for its easy setup, user-friendly interface, and seamless integration with Shopify POS. Merchants also commend the reliable performance and responsive customer support, reporting increased customer engagement and repeat business after implementation.

September 17, 2020

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.

teSelskabet
Denmark
Almost 4 years using the app
March 29, 2021

I highly recommend Glow. It was really easy to set up and it is a great way to track rewards. The customer service is absolutely wonderful. Cheers guys!

Flora & Leaf
New Zealand
Almost 4 years using the app
January 23, 2020

I'm so glad I came across this app!! Just installed it, the setup was extremely easy, interface it top notch, looks amazing and so easy to navigate, layout is very nice. So far so great! Thank you, thank you, thank you!

Tcharmy
Canada
Over 3 years using the app
Glow Loyalty replied January 27, 2020

Thank you! We appreciate the feedback and are glad you're enjoying the app!

May 16, 2020

Recently installed the app. It looks great, very professional, and feedback from our customer base is that they are impressed! The support has been super fast and friendly so far and there are plenty of features I didn't know about before I installed it.

The interface is clear and it's easy to use.

Pricing is great compared to competitors. Excellent experience so far.

Rainbow Kids Boutique
Ireland
Over 3 years using the app
April 29, 2021

Well what can we say - Glow is an absolutely amazing reward/loyalty app and after lots and LOTS of research, we think this is the best app by far... Also, all of those other reward apps should be ashamed of themselves for charging such ridiculous amounts of money. Glow is very-very slick and really-really easy to use for us and our customers too. We think Glow is perfect for any business of any size and we're really excited for the future for our website and our customers now that we have this app installed. We're completely new to rewards points so the customer service has been simply amazing with answering our questions and helping quickly with installation support. Really nice bunch of people too :) Dear Glow - Thank you so much for creating this innovative app and for choosing the right (sensible and fair) price points. Congratulations and good luck. Dear Shopify - Kick all the other reward/loyalty apps out of the app store, Glow is the only one you need :) Cheers,
Anthony

aabe creative
United Kingdom
Over 3 years using the app
February 26, 2021

Great option for the price! CSS customization was great. And the customer service team was super helpful.

Seraphina Advanced Skincare
Canada
Over 3 years using the app
August 19, 2020

This app is so easy to use and set up. My customers love it! The customer service dept is very helpful and fast responding. Highly recommend.

Glitter N Glitz Designs
United States
Over 3 years using the app
June 14, 2020

I love this app.

All the features in the free app are perfect for a small indie brand like me. I am proud to offer Glow loyalty program to my customers.

Many of the free features you have with Glow you normally have to pay for with other apps, and they often want you to make a big financial jump to gain access to them.

These type of apps dont' feel as if they are designed for small businesses that are growing slowly and steadily. Glow has obvisouly recognised this gap and got it right.

I am not a techie person, but I found it easy to use and navigate.

I love the fact that I can offer VIP features and that I can manually add points to customer's acounts - an important feature as I also have return customers visit me at Gift Fairs.

The refer a friend reward options are fantastic too.

All round happy, so program is up and running on my website now :)

Nudge Boutique
United Kingdom
Over 3 years using the app
Glow Loyalty replied June 16, 2020

Thanks so much for the thoughtful review. We're glad you agree that Glow provides value to businesses using Shopify, especially when compared to some of the competing loyalty/referral apps. If we can do anything to serve you further, please let us know.

April 30, 2021

We choose this app because we want to have a rewards/loyalty program on our online store. The app is very easy to use and it works great! Ryan from app developer/support team is very accommodating with our inquiries and requests! Thank you so much!

AdoraPH Stage
Philippines
Over 3 years using the app
Edited May 5, 2020

I LOVE THIS APP!! This is the BEST rewards app on Shopify hands down. You can customize so much stuff and the customer service was amazing. GREAT APP!!

Colomont
United States
Over 3 years using the app
Glow Loyalty replied January 20, 2020

Thanks so much for the great review! We are stoked to have you as a customer!