Reviews (103)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for its effectiveness in boosting customer loyalty and engagement. They appreciate its cost-effectiveness and comprehensive features, including customizable rewards, VIP tiers, and referral programs. The app is noted for its easy setup, user-friendly interface, and seamless integration with Shopify POS. Merchants also commend the reliable performance and responsive customer support, reporting increased customer engagement and repeat business after implementation.

April 30, 2021

I would recommend this app to reward loyal customers. I was really happy with their customer service and happy to help structure a plan that works well for us.

Great Aussie Sweet Company
Australia
6 months using the app
March 14, 2020

Finally a loyalty app with affordable pricing for a small one-person ecommerce, as I am. And, with an awesome support team, with plenty features (including emails), easy set-up, great UI and non only english usage.

There are some things which could be improved (like more integrations, email templates and ways to earn points) but I know it's the beggining of this app.

Fingers crossed for the future developping of Glow Loyalty app which I love!

SiMEDIO
Poland
6 months using the app
March 2, 2021

The process of getting GLOW set up on my website was really easy! The walk through process after downloading the app was quick! When I had questions, the support team got back to me in a reasonable time and throughly answered all my questions. I really appreciate the support I got from Larry. He was very helpful!

LOVECASUALCHIC BOUTIQUE
United States
6 months using the app
May 6, 2020

I tried about 4 other apps and deleted all of them, happily keeping Glow. I don’t have many Shopify customers yet, so I love that there’s a free plan that fits my current needs and still lets me customize things to my liking. I also truly appreciate that the next tier up isn’t ridiculously expensive (like some apps), and I hope my customer base gets big enough soon so I can upgrade and explore the full features. Regardless, I’ve had it about a week and couldn’t be happier. THANK YOU GUYS!

YODERCROSS
United States
6 months using the app
Glow Loyalty replied May 6, 2020

Thank you so much! We're really thrilled you are enjoying the app!

February 7, 2020

After trying so many Loyalty Programs finally,.. the right one. These guys know what they're doing. I'm really impressed with their customer service and the app itself is top-notch. Our congrats to the team behind Glow!

Mazi
United States
6 months using the app
Glow Loyalty replied February 24, 2020

Thank you so much for review! It means a lot!

November 6, 2021

This is a very detailed app that works great with Shopify. It includes all of the features you could possibly want, at very affordable prices. The customer service / help system is second to none. When I contacted them I received timely, accurate, friendly assistance. I have finally found the system that will work for our company, and I am so glad we located GLOW for our Loyalty Program.

This That And The Other Thing / U Pick Koffee
Canada
5 months using the app
Glow Loyalty replied August 17, 2023

Wow, thank you for the glowing 5-star review back in 2021! 🌟 We are thrilled to hear that you find Glow Loyalty the perfect fit for your company’s needs. It's wonderful that you appreciate our detailed features, our affordable pricing, and especially our customer service.

Your kind words about our help system and the timely, accurate, and friendly assistance you received from our team are incredibly rewarding to hear. Our customer support team is dedicated to providing the best service possible, and your positive feedback truly validates their efforts.

Thank you for choosing Glow as your partner in creating a successful loyalty program. We are honored to be a part of your company’s growth and are here to support you every step of the way!

Warmest regards,
Glow Loyalty Team

January 26, 2020

I love this app! I tried out a few other loyalty programs and this is by far the best. Pricing is great and it was very easy to install and customize to match my company's theme. The directions were cut and dry; very easy to understand. Also, the process of importing my current customers was seamless. I emailed my CSV and it was done in less than 24 hours. I've already seen positive results and I know it will get better from here! Customer service has great communication as well. They respond and resolve quickly! Great job Glow Team!!

PSKhair Company
United States
5 months using the app
Glow Loyalty replied January 27, 2020

Thanks so much! We're glad you've had such a great experience so far!

October 8, 2020

Excellent app, the support is there and reliable. Unlike other reward apps glow has it all with reasonable pricing scheme.

DigiCard-Hub
Philippines
5 months using the app
January 26, 2020

This app is really what we needed. Easy to use, all the functions are working perfectly. Must have it!

John Paul Rowan
Italy
4 months using the app
Glow Loyalty replied January 27, 2020

Thanks so much for the review!

November 6, 2020

I love using the Glow Rewards App! It's convenient, easy to use and super easy to implement. I believe my customers will love being rewarded for shopping on my site.

Lion Of Judah Creations
South Africa
4 months using the app