Reviews (105)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and shopping experiences through its loyalty program. They value its easy setup, user-friendly interface, and customization options like reward names and colors. Features like Klaviyo integration and VIP tiers are particularly appreciated, along with reliable performance and responsive customer support. The free plan is popular among small businesses, and integration with Shopify POS and email platforms streamlines operations.

October 8, 2020

Loving Glow! Excellent app and customer service. Ryan was very helpful and the app is much better than other expensive apps. Congrats to Glow team!

Viners
Argentina
3 days using the app
January 26, 2020

I love this app! I tried out a few other loyalty programs and this is by far the best. Pricing is great and it was very easy to install and customize to match my company's theme. The directions were cut and dry; very easy to understand. Also, the process of importing my current customers was seamless. I emailed my CSV and it was done in less than 24 hours. I've already seen positive results and I know it will get better from here! Customer service has great communication as well. They respond and resolve quickly! Great job Glow Team!!

PSKhair Company
United States
3 days using the app
Glow Loyalty replied January 27, 2020

Thanks so much! We're glad you've had such a great experience so far!

June 14, 2020

I love this app.

All the features in the free app are perfect for a small indie brand like me. I am proud to offer Glow loyalty program to my customers.

Many of the free features you have with Glow you normally have to pay for with other apps, and they often want you to make a big financial jump to gain access to them.

These type of apps dont' feel as if they are designed for small businesses that are growing slowly and steadily. Glow has obvisouly recognised this gap and got it right.

I am not a techie person, but I found it easy to use and navigate.

I love the fact that I can offer VIP features and that I can manually add points to customer's acounts - an important feature as I also have return customers visit me at Gift Fairs.

The refer a friend reward options are fantastic too.

All round happy, so program is up and running on my website now :)

Nudge Boutique
United Kingdom
2 days using the app
Glow Loyalty replied June 16, 2020

Thanks so much for the thoughtful review. We're glad you agree that Glow provides value to businesses using Shopify, especially when compared to some of the competing loyalty/referral apps. If we can do anything to serve you further, please let us know.

April 8, 2020

Been looking for an app for loyalty rewards points. Tried a few and this was the easiest to use and does everything we want it to. Right now we are using the free version but if things continue to work properly as they are, we defiantly will upgrade. So far so good!!

Hockey Card World Inc
Canada
2 days using the app
May 16, 2020

Recently installed the app. It looks great, very professional, and feedback from our customer base is that they are impressed! The support has been super fast and friendly so far and there are plenty of features I didn't know about before I installed it.

The interface is clear and it's easy to use.

Pricing is great compared to competitors. Excellent experience so far.

Rainbow Kids Boutique
Ireland
1 day using the app
September 17, 2020

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.

teSelskabet
Denmark
1 day using the app
September 26, 2020

Absolutely brilliant app - I don't often leave reviews, but feel compelled to. I've implemented the free version into my shop and it's working a treat - I hope that I will come to love it so much that it will be a paid for feature and part of my every day business. Thank you for making it easy to use and free to begin with. If I could give more than 5* I would!

Periwinkle and Clay
United Kingdom
About 23 hours using the app
December 21, 2019

I have tested each and every single loyalty app in the app store, and this one came out on top. Another app with the same features will cost you $50 to $100 a month. Very easy to use, great interface and support is amazing. Had a little issue during set up and Brandon was a great help. Highly recommend this app!

Magna Canvas
Belgium
About 22 hours using the app
Glow Loyalty replied December 21, 2019

Thank you so much for the great review! It means a lot! Glad you're enjoying the app!

February 7, 2020

After trying so many Loyalty Programs finally,.. the right one. These guys know what they're doing. I'm really impressed with their customer service and the app itself is top-notch. Our congrats to the team behind Glow!

Mazi
United States
About 22 hours using the app
Glow Loyalty replied February 24, 2020

Thank you so much for review! It means a lot!

May 11, 2021

I have added this app to both of my websites, the support was amazing quick replies and simple easy to follow instructios. The initial setup was straightforward and took about 20 minutes. I can't comment on the sign up rate as yet as I have just gone live. Thanks to Ryan awesome support.

Viva La Moda
New Zealand
About 18 hours using the app