Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and shopping experiences through its loyalty program. They value its easy setup, user-friendly interface, and customization options like reward names and colors. Features like Klaviyo integration and VIP tiers are particularly appreciated, along with reliable performance and responsive customer support. The free plan is popular among small businesses, and integration with Shopify POS and email platforms streamlines operations.

July 27, 2020

I am loving this app so so so much! It's easy to use and I like the look of it. My customers are also getting really excited!

Danielle Frylinck Design
South Africa
About 1 month using the app
February 11, 2021

Very good app. The price is fair and the app itself has a lot of usefull features. Costumer support is very efficient ! Hightly recommend !

Koral Secrets - Përkujdesje e lëkurës & markat më të njohura koreane.
Albania
About 1 month using the app
Glow Loyalty replied February 11, 2021

Thanks so much for the kind words, we're glad you're enjoying the app. Please let us know if we can help with anything else along the way!

November 17, 2020

It is a great fit for my clothing website. I love seeing the new members and emails templates are great.

Gigi's Closet Unlimited
United States
25 days using the app
May 7, 2020

I have vetted several loyalty apps for Shopify and have nothing but good things to say about Glow after using them for a couple of months. They are the least expensive of all the apps I have investigated and offer the most features for the price point. They have a free plan, and it's only $9/month for up to 500 customers. Other apps in this category charge hundreds per month for similar features. Glow is simple, and they make it easy to award points to your customers and set up rewards. Customers can use their widget to exchange their points for discounts or products from your store. They do award guest accounts with points by default, but you can disable that option if you'd like or set points to expire, so they don't count against your limit. It's easy to control your numbers if you are working on a budget, however, we use guest points to our advantage and incentivize guests to register and claim their points. A+ to the team as well, they are very accommodating and always responsive when we reach out.

America Coffee Co.
United States
21 days using the app
Glow Loyalty replied May 13, 2020

Thank you for the great review. We're thrilled that you've found Glow's loyalty and referral features to be a great value compared to the other Shopify loyalty apps. Please let us know if there is anything we can do to help in the future.

February 25, 2024

Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support!

As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions.

For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month!

Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month.

Thank you, Glow!

Le Petit Moulu
France
20 days using the app
December 27, 2019

Excellent. The app works great (better than any other). It works as expected every time. But truly the most phenomenal part of this app is the development team. Responsive, fast, courteous, and empathetic. Cannot recommend these guys enough! Download it today and support a truly wonderful dev team.

Intyrnational
United States
14 days using the app
Glow Loyalty replied December 27, 2019

Thank you so much! We value you as a customer and really appreciate your "glowing" review! :)

October 16, 2020

it is a great app. Thank you for all of your help with the process.. I had no issues at all. debstilbud.dk

Deb's Tilbud
Denmark
11 days using the app
July 21, 2020

The app is perfect for a micro start up like ours. I liked that the pricing was fair and I was not really losing out on features using the free plan. Once my customer base grows, I will be able to seamlessly jump to the next tier plan at a reasonable price.

Easy to set up, allows for me to use my own colours and logos. The customer service was also excellent when I was first comparing different options!

MeatworksAfrica
Kenya
9 days using the app
October 7, 2020

Esta app esta increible, super sencilla de usar e instalar. El widget esta hermoso y le da muchisima visibilidad a los clientes. Super importante que puedes traducir todo al español! hasta los correos que se le mandan a tus clientes y esto para mi negocio es clave. Muchas gracias!

Freyja Magical Beauty Care
Mexico
9 days using the app
January 29, 2020

I'm really impressed with their customer service. I was hesitant to try an app that is relatively new in terms of number of reviews, but I'm so glad I did because everything thus far since install has been exactly what I was hoping for. Very intuitive, well-designed and great support staff if you have any needs whatsoever. Thank you guys

WESTON JON BOUCHÉR
United States
8 days using the app
Glow Loyalty replied February 1, 2020

Thanks for the kind words! We're glad you decided to give us a try. Please let us know if there is anything we can do to help in the future.