GoGo Xpress , 10 reviews

Overall rating
Counts per rating level
  • 50% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 20% of ratings are 1 stars
April 30, 2024

Really great overall - so easy to schedule pick-ups (next day too) via this plug-in and avoid manually input of details for both sender and receiver. Easy to download / print waybills and it even automatically fulfills the orders upon scheduling and send customers their tracking number. Looking forward to continue using this for my delivery needs moving forward.

6 months using the app
April 26, 2024

Really great for streamlining the process of booking and paying for deliveries. Using this has significantly reduced the errors that can occur during the booking process. GGX offers more competitive rates to Shopify merchants, which is also very appreciated. The tracking link they provide is also always updated so you always have an idea of where your parcel is (compared to LBC where they update tracking info so slowly that their tracking system only reflects anything after its already delivered.) UX is one of the better ones I've seen among shipping company Shopify apps in the Philippines (maybe even the best one)

There are some bugs in the app and the ones I reported months ago that have yet to be addressed. The biggest ones are (1) How sometimes the GCash option bugs out and doesn't let me pay while booking and (2) That the app messes with Shopify's automated shipping confirmation emails so that I have to manually email customers that there are updates with their order. Though workarounds are easy enough, it's still inconvenient to have to email customers manually so that there's a record of shipping info being sent on the order timeline in Shopify.

Because the team is slow to address bugs, I'm not expecting that major changes or updates will be made to the app any time soon, but honestly it generally works great and has a clear enough UX that I'm still happy to stay in business with GGX. I hope GGX continues to invest in their Shopify App team so they can continue to stay ahead and by maintaining and improving this app.

Dragon's Hoard PH
9 months using the app
March 4, 2024

I love how the GGX shopify app is so easy to use, it is still lacking a bit in features but while it is under development, the user-experience is great

Denker Philippines
13 days using the app
April 26, 2024

Great app. But you have lazy riders for deliveries.

About 2 months using the app
September 26, 2023

This app simplifies our fulfillment process a lot & is super easy to use. I don't need to manually place the shipping details on the website anymore. It also automatically updates the fulfillment of the order once the pick up is booked.

7 months using the app
Edited February 21, 2024

I have been doing e-commerce since April 2021 and Gogoxpress is simply the best courier service to date. They offer the lowest fees and customer service is great. Credits to GGX and their team. Looking forward to more innovations and improvements!

The Modern Gentleman
Over 2 years using the app
November 12, 2021

Thank you GogoExpress. mas mabilis na magfulfill! Kudos! More features to come. dagdagan nyo discounts for sellers.

Over 1 year using the app
Edited January 28, 2022

Would have been great if you can actually sort the orders from oldest to newest which is the standard way to ship out items.
It only displays a limited number of unfulfilled orders which makes it useless when you cannot sort it from oldest to newest. Non-existed customer support. Tried contacting them twice with no response.

Gentrend Group
2 months using the app
Edited October 25, 2021

NO PAYMENT OPTIONS SO I UNINSTALLED THE APP AND ONCE I REDOWNLOAD IT, THE APP CRASHED!!! IT SAYS INTERNAL ERROR! THE APP WON'T OPEN!!! {"status":500,"code":"INTERNAL_SERVER_ERROR","error":{"title":"Server Error","detail":"Converting circular structure to JSON\n --> starting at object with constructor 'ClientRequest'\n | property 'socket' -> object with constructor 'TLSSocket'\n --- property '_httpMessage' closes the circle"}} PLEASE FIX IT

8 days using the app
November 12, 2021

{"status":500,"code":"INTERNAL_SERVER_ERROR","error":{"title":"Server Error","detail":"Shopify Gateway Error"}} Happend during install.

5 minutes using the app