Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, wide range of targeting options, and seamless integration. It's praised for enhancing brand visibility, driving conversions, and boosting revenue. The app's insightful analytics and efficient audience creation in Google Ads are also valued. Many commend the prompt and helpful customer support.

March 3, 2020

This app makes it so easy for non-developers to use. Sonal and Raj had be an awesome help with my queries too.

Two Sleepy Heads Market
Singapore
4 days using the app
June 14, 2022

The customer service is very responsive and helpful. So far so good. They reached via email on multiple occasions to ensure the apps were installed properly and were reporting.

KIN THE LABEL
United States
4 days using the app
AdNabu Global, Inc. replied September 6, 2022

Dear KIN THE LABEL admin & team,

Many thanks for your valuable 5-star review that you had earlier posted for our Remarketing app. It's amazing to read that and I am glad to know that you liked our support & app experience.

You should always feel free to write back to me if there is anything else that I should be able to do for you.

Thanks, again.

Warm Regards,
Shubham
Team AdNabu

May 29, 2020

I had problems loading the app originally, but the customer service was 100%, we did a video conference to get it up and running. thanks for your help

Lazy Baby
United Kingdom
3 days using the app
AdNabu Global, Inc. replied May 29, 2020

Your patience while we set up everything for you is appreciated. I wish that you get a good audience count soon.

February 13, 2022

Very supportive. Clarified all that I wanted to know quickly and helped in setting up the app. Thank you

Aumni Crafts
India
2 days using the app
November 5, 2020

An absolute SCAM - free to install but they charge you $10 if you have ANY Google Ads running, even if you never used the app and the Google Ads you have in place were running long before you ever installed the app. I have a Google Adwords campaign in place that's been running since January 2020 (has absolutely NOTHING to do with retargeting in any way) - I installed this Retargeting app in September, NEVER USED IT, NEVER TOUCHED IT, then almost immediately uninstalled it, and they STILL charged me $10 simply because my Google Adwords campaign (that's been live since JANUARY!) was live during the time that I had the app installed. Absolutely ridiculous. I will never interact with any AdNabu products ever again. The definition of a scam.

MOON ANGEL BEAUTY
United States
About 1 month using the app
AdNabu Global, Inc. replied November 8, 2020

Hi, We do apologize for the misunderstanding you had regarding our app. Our pricing section clearly says free if not running ads and $9.99 if running Google Ads (we have not mentioned retargeting ads particularly it includes any kind of campaigns). So as you mentioned you are running ads since January but started using our app in September and used it for 2 months. We charged you because the campaigns are up and running there is no SCAM in that we have clearly mentioned what we have charged you for. Our app task is to create audience lists and keep on adding audiences for you and update it from time to time this is what we charge $9.99. No matter a customer is using those lists or not (running retargeting ads or not) Our app is still doing its JOB.

Since customer satisfaction is the priority for us we tried refunding you the amount even not being wrong at our side. I hope there should be no confusion now.

February 17, 2023

Saves so much time. I have more time to focus on our campaigns now that Adnabu has grouped everything for me.

The Cook's Edge
Canada
1 day using the app
AdNabu Global, Inc. replied February 17, 2023

Dear The Cook's Edge admin & team,

A ton of thanks for writing such a nice review for us really appreciate it, I thank you on behalf of the entire team we all are very grateful to you.

If you need any assistance with the app, please do write us anytime our support is always extended for you. You can always write to us at support@adnabu.com if there is anything I can do for you. Many Thanks.

Best regards,
Priya
Team AdNabu

October 4, 2021

I literally spent hours of my time trying to get right the remarketing tags and have it work together with merchant center. so frustrated. then I researched about if any app is doing the job, I am glad I came across AdNabu. It's as easy as signing in your google accounts twice and you are ready. If you were like me, then you found the right app. price is the most reasonable one too.

Lovesilk.co.nz
New Zealand
1 day using the app
November 4, 2022

Best support ever. They helped me a lot. Great app by the way. They won me as a customer. Good app!

Liza Panait
Romania
1 day using the app
AdNabu Global, Inc. replied November 6, 2022

Dear Liza,

Thank you so much for taking the time to share your feedback for the services provided by our us. Much appreciated on behalf of the entire team.

I am happy that we could be of assistance during your need. Your acknowledgment truly means a lot to us. We look forward to meeting your expectations in the future as well.

Warm Regards,
Neha Singh

December 8, 2022

Simple to use app, generated 100+ audiences in Google Ads for us in just a matter of minutes. Got some Display Remarketing ads setup quickly in Google

Indoor Outdoors
United Kingdom
About 23 hours using the app
AdNabu Global, Inc. replied December 9, 2022

Dear Indoor Outdoors admin & team,

First of all, many thanks for your valuable review of our app. I really appreciate the same on behalf of the entire team. We're always here to address any concerns or answer any questions. Happy to help you.

Thank you for choosing us!

Thank you,
Ashwitha from AdNabu Team

November 12, 2021

Have started to use this app, add a little issue in setting up the support them helped me out promptly, hoping for good results now. Great functional app

OrderNation
Pakistan
About 11 hours using the app