Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly setup, and customization options. Its responsive design and excellent customer support are also highly valued. The one-time payment model is cost-effective and boosts SEO ranking, conversion rates, and website credibility. The app also promotes customer engagement by encouraging more reviews. It's praised for its performance and value.

April 20, 2021

App is great and the service is great. No problems and there is always someone to talk to for help. I recommend this for it's simplicity. Not a bulk adder but can definitely add value.

My Bedroom Gym
Canada
About 1 year using the app
January 23, 2020

I have used this app for years and when I moved from BigCommerce to Shopify, I was thrilled that I could continue building up my Google Customer Reviews. The app is simple to install and the information needed to get it up and running can be easily obtained from your Google Merchant Account.

As the customer needs to opt-in to receive the survey, it can take time to build up your reviews, but as this app offers a custom review badge, it will show your score even if you only have 1 review. The Google badge does not show your score unless you have a minimum of 100 reviews.

I have also dealt with their customer service a few times and each time my question was dealt with and sorted within 24 hours.

Overall, FANTASTIC app and well worth the one-off fee. I was once quoted $250 AUD by a Shopify Expert to integrate the code into my store.

Bootblack
Australia
About 1 year using the app
Edited February 10, 2022

I’m giving 5 stars to Chandra for helping me, setup was not as straight forward as I had hoped, but apparently working now. I would like to be able to change the message to something more personal.
I have since contacted Chandra for help and received excellent support.

Fired Creations
United Kingdom
About 1 year using the app
Edited January 11, 2021

I've only just installed this app, but I have to say that the customer service is fantastic. I needed quite a bit of help to understand what I actually had to do, but I was able to send several emails to the same person (Chandra) throughout who guided me through with screen shot directions and made it really simple for me. Good customer service like that gives me every confidence in the app.

The House Office
United Kingdom
About 1 year using the app
August 18, 2020

A glitch trying to link google merchant centre. Chandra was amazing + helped me through the process.

Juwles
United Kingdom
About 1 year using the app
February 8, 2022

Excellent customer support and assistance. Quality app that works well for small businesses! Thank you for the personal attention and dedication to getting ours up and running!

theGrabitStore
United States
About 1 year using the app
July 12, 2021

The support that I get from these guys is first class. It's a terrific app, cannot recommend highly enough.

ChillingWine
United Kingdom
About 1 year using the app
February 14, 2023

This is an awesome app and the support from the team is fantastic, we would definitely recommend this app.

Crystals Rock Australia
Australia
About 1 year using the app
June 16, 2020

What a great little app! Easy to install and will definitely make my life easier! Perfect for newer, small businesses that don't have 100's of reviews yet. This will help you get them!

Island Thyme Soap Company
United States
11 months using the app
September 27, 2021

I really liked the service. It helps you show authentic reviews to your clients. The services are very professional and people behind it very friendly,

Chahat Accessories
India
11 months using the app