Reviews (1,564)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory management and product synchronization with Google, which boosts online visibility and sales. Key features include seamless Shopify integration, automatic updates, and support for various profiles, enhancing product management. The app excels in handling large product volumes and ensures accurate information transfer to Google Merchant Center. Exceptional customer support, particularly from team members like Vaishnavi and Swati, is frequently highlighted, with fast and proactive service. This app is valued for its robust features, efficient performance, and excellent customer support, making it a crucial tool for improving online sales and presence on Google Shopping.

Edited May 11, 2023

I am very pleased with the functionality of the app. It is easy to use and allows me to keep track of important metrics.

Ohh..Black Seed Oil Gummies
United States
21 days using the app
July 28, 2020

Best Customer Service. The support team is very easy to work with and helping with configuring app and google account. Highly Recommended.

evorr.com
United States
21 days using the app
December 27, 2021

They have been very helpful. Looking forward to getting my merchant center unsuspended. Good advice.

Australian Cooling
Australia
21 days using the app
July 9, 2020

Very useful app! Helped me list my products on Google and excellent support from Swati Lohani. The app helped me easily to display products to google shopping..

justshop20
India
21 days using the app
June 23, 2020

This app is awesome and the support team has been great! Before using CedCommerce I was suspended from Google Shopping and couldn't figure out how to get approved. Now, we have corrected all of the issues in my account and I'm ready to finally sell on Google Shopping. Thank you for all of your help!

Chill Mini Splits
United States
21 days using the app
Edited November 29, 2020

Everything was fine until I purchased the app and started the free trial and now im spending more time wondering whats wrong and fixing issues instead of enjoying the app and what it has to offer...The customer service is horrible, I dont know what I was doing and I used the help service and I dont like the fact of being offered to a friend outside of this app to spend money to upgrade my store...which has nothing to do with this app..once I refuse, all of a sudden my merchant account is messed up and now im trying to ask questions and now customer service isn't responding AT ALL!!...its like they all ignoring my questions and stalling me until I'm speaking back to the same representative I was talking to earlier....I noticed that at a certain time there are different reps, but im trying not to talk to certain rep, so im looking for help at a DIFFERENT TIME so I dont talk to this person, I need this addressed and this is getting out of hand..thanks

Grams Matter
United States
Over 1 year using the app
CedCommerce replied March 12, 2021

Hello,

We are sorry to hear about your bad experience. As we see our team did help you setup the merchant center, but later your account was suspended by Google as it did not complied with their policies and thus mispresentation error came. We would like to tell you that this error can be solved by correcting issues on your site, related to contact us, about us and other policy pages. You can use this link to get information about solving this error:

https://support.google.com/adspolicy/answer/6020955?hl=en

For more help you can reach out to us, and also Google support.

Regards,
Team CedCommerce

August 24, 2020

This is a very helpful application and it is better than others. The company that made this is very helpful and always communicates clearly and promptly. I recommend this for anyone wanting to get on the Google platform. Even more so if you need help in understanding and execution.

Outbound Pro
United States
21 days using the app
April 29, 2020

Awesome User Friendly App! In person, on the spot, friendly customer support makes setting up Google Ads a breeze. I will definitely recommend this app. If you plan to run Google Ads you must use this app!

Ergo Office Pro
United States
21 days using the app
March 28, 2022

The team helped me to fix my issue with Google Merchant Center. Very happy with service and recommend it to all Shopify users,

Humber General Store
Canada
21 days using the app
January 24, 2023

Thus far the app is easy & very effective.the support team is so helpful.Has been helping fast,smart & polite I give them 5 stars!

Hiking Gear Express
United States
21 days using the app