Reviews (1,564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective inventory management and product synchronization with Google, which boosts online visibility and sales. Key features include seamless Shopify integration, automatic updates, and support for various profiles, enhancing product management. The app excels in handling large product volumes and ensures accurate information transfer to Google Merchant Center. Exceptional customer support, particularly from team members like Vaishnavi and Swati, is frequently highlighted, with fast and proactive service. This app is valued for its robust features, efficient performance, and excellent customer support, making it a crucial tool for improving online sales and presence on Google Shopping.
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I contracted CED commerce to help with google feed and SEO services because i saw they had pretty decent reviews but my experience has been nothing short of a nightmare.
I was conned into paying $550 and installing this horrible App that messes up your data feed and had continuous communication with with them but zero results. Swathi continued to submit my google free listing to GMC until i got suspended and the other SEO lady, Priya kept on spelling my business name all wrong all through in attempt to do SEO with excessive capitalization of text on my website and i kept on correcting her. Just a complete waste of time and money.
I find that they are not knowledgeable at all and do not have the skill to perform the job as claimed. All 5 star reviews are definitely fake. I am currently in dispute with them, let me save you the stress, run and save your money.
I had a terrible experience with this app. The team behind it was highly unprofessional and completely messed up my GMC account. They set the age group incorrectly, which didn't align with our target audience. Additionally, they didn't properly set the sale price and failed to include shipping information as per our website. As result, Google disapproved 195 of our products, and we were charged by Google ads despite not making any sales for nearly 5 days. this app has been a nightmare for our business
We are extremely disappointed with the lack of results and support provided by cedcommerce. Prior to paying an additional 200 euro for extra marketing services, we were assured that their support would be comprehensive. However, after spending 550 euro on Google advertising with no return on investment, we have decided to discontinue their services.
Despite numerous attempts to communicate with them via email and chat, they have failed to respond. It is puzzling to us how with a budget of 550 euro, we were unable to generate a single sale. The lack of orders coming in is alarming and has left us questioning the efficacy of their advertising strategies.
We are baffled by their 5-star rating and cannot recommend cedcomemrce to others based on our disappointing experience.
This is the most incompetent support I've ever had to deal with. They lack expertise in Google and follow templates for everything. If your theme or design does not align with the architecture of their application, they won't even inform you about it. They just go through the motions according to their regulations, and you end up spending your money because your attributes transmit incorrect data. If you're reading this review and looking for an application, consider DataFeedWatch. Their support doesn't waste your time, avoids creating tasks with intentional errors, and everything works perfectly.
Thank you for sharing your feedback.
We can see on the chats that our team assisted you with all the queries you had. Your feed and profiles were also made live. Later on, you had a query for mapping sales price and price which our representative explained to you clearly that it can be done in the Profiles section of the app in the attribute mapping step and all mapping options are present in it.
You were also informed that the item ID for the product can be changed in the configuration section. All options are visible but it seems like you are not ready to understand and rated our chats and app as bad even after acknowledging that you did not require further help as the issue was solved.
Please be informed we assist thousands of merchants daily with clear explanations and work hard to produce fruitful results for them and assist them in all queries. If anything is not clear to you yet then you may reach us anytime.
waste of time, there are better apps out there, I tried it's not worth it other apps are way better, plus the multicurrency feed option in not available in free plan.
Hi, thanks for reviewing! The free plan offers multi-currency & country features. We also have in-app chat support for basic help, but you didn't use it. The app has plenty of features for Google listings & feed management. Try to explore them and let us know if you need help! We emailed you but it bounced, please update your email and use a valid email so we can assist you directly. Thanks!
YOUR COMPANY IS FOS AND A BUNCH OF THIEVES.
You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up.
I hope your company goes under.
WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!
Beware of Commerce Google Feed - A Total Scam!
Commerce Google Feed is a total scam! They charge for nothing, while Google Merchant itself is free. I was unknowingly losing money to this fraudulent service for three long years, until a financial investigation brought these charges to light. I strongly advise others to stay away from this untrustworthy app. Furthermore, I'm sure their positive reviews are entirely fake, adding to their dubious nature.
They market themselves as a feed management service that will boost product visibility and sales on Google Merchant. Moreover, the truth of the matter is that gaining access to Google Merchant is entirely free of charge. Any merchant can easily upload their products to Google Merchant Center without the need for a third-party service like Commerce Google Feed. Had I known this crucial piece of information beforehand, I could have avoided being lured into their deceitful trap and saved a substantial amount of money and frustration.
As an online seller, I rely heavily on trustworthy partners to help expand my business and improve my online presence. Unfortunately, Commerce Google Feed took advantage of my trust and exploited my lack of knowledge regarding the accessibility of Google Merchant for free.
It is highly disheartening to see that after doing your entire setup, giving support for months, fixing all issues time and again, and helping to make you successful on Google, now you converted your review to negative. Do you even remember you took our ads package and our ads team and analytics team worked on your ads part for so long?? You yourself authorized the charge and now you claim you got scammed? Our team made your ads perform so well month after month, acquired great sales, and you paid nothing for that as well, it was all included in your 300 charge itself. Please be honest while rating the hard work of a company. We are not scammers, we help thousands of merchants daily.
I use their ad agency service, they force me to use their app, I used to think that this ad service includes app fee, I didn't notice that it was an annual fee, I paid $399 for google ad agency service fee and $199 tiktok ad agency service fee. Google Ads is performing very poorly, ROAS is only 2, tiktok has not had a single order. I think they should refund me $125 for the remaining 11 months of APP fees
Everything was fine until I purchased the app and started the free trial and now im spending more time wondering whats wrong and fixing issues instead of enjoying the app and what it has to offer...The customer service is horrible, I dont know what I was doing and I used the help service and I dont like the fact of being offered to a friend outside of this app to spend money to upgrade my store...which has nothing to do with this app..once I refuse, all of a sudden my merchant account is messed up and now im trying to ask questions and now customer service isn't responding AT ALL!!...its like they all ignoring my questions and stalling me until I'm speaking back to the same representative I was talking to earlier....I noticed that at a certain time there are different reps, but im trying not to talk to certain rep, so im looking for help at a DIFFERENT TIME so I dont talk to this person, I need this addressed and this is getting out of hand..thanks
Hello,
We are sorry to hear about your bad experience. As we see our team did help you setup the merchant center, but later your account was suspended by Google as it did not complied with their policies and thus mispresentation error came. We would like to tell you that this error can be solved by correcting issues on your site, related to contact us, about us and other policy pages. You can use this link to get information about solving this error:
https://support.google.com/adspolicy/answer/6020955?hl=en
For more help you can reach out to us, and also Google support.
Regards,
Team CedCommerce
paid my money and they did very little, Neteesh promised to respond and resolve this matter and he has totally blanked me , i asked for my money back - no reply - no money I have 3 numbers for cedcommerce on my whatsapp and as soon as i mention Neteesh i am ignored the apps work well but this service has been awful