Reviews (1,565)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, seamless Google integration, and user-friendly interface. They appreciate its quick setup, advanced features like profiling and bulk uploads, and its effectiveness in boosting sales and online visibility. The support team is proactive in resolving issues, enhancing the app's value as a cost-effective solution for e-commerce operations.

Edited February 5, 2020

The plan renews itself every month and breaks the links to shipping settings which unpublished every listing. Many issues with Tech Support. Swati is not a real person but AI...the image is AI. When there were issues, IT would send you down rabbit holes researching errors which did not exist. We had to explain the errors and why they were occurring. Why does the app not notify when the links are ...

Prince of Scots
United States
5 months using the app
CedCommerce replied July 27, 2020

Dear PrinceofScots,

The plan renews every month because its a monthly recurring plan that you chose, and you know that, but renewing plan has got nothing to do with any ...

Edited February 1, 2024

Warning !
Warning !!
I have to change my review on this App from 5 star to 1 Star.
One day after they have installed this App on my store ,
they start pushing to write a good review!
I told them that I don't even understand what is the App doing.
Then they showed me something and convinced me about it.
So I gave them the 5 star like they wanted.
BUT now after 4 months of using it I suddenly found ...

Nijens Shop
Germany
4 months using the app
June 10, 2024

I contracted CED commerce to help with google feed and SEO services because i saw they had pretty decent reviews but my experience has been nothing short of a nightmare.

I was conned into paying $550 and installing this horrible App that messes up your data feed and had continuous communication with with them but zero results. Swathi continued to submit my google free listing to GMC until i got ...

Oma la Belle
United States
About 2 months using the app
September 23, 2022

Buyer Beware. This app is extremely glitchy. I have had too many issues to count. ALthough support is friendly, they are clueless at best. 1- When an item is out of stock, the feed doesnt refresh to reflect this. Wasted ad spend 2- When the product is added back in stock, the feed doesnt refresh unless you manually refresh it today i woke up and found a DIFFERENT AD ACCOUNT LINKED TO MY ACCOUNT, ...

The Vial Store
United States
3 months using the app
Edited October 17, 2023

Actually. I have changed my review as my account was suspended permantley by google ads. The software changed my url to some deadbeat website and I now have zero traffic from google. It has killed my business. I was just told to go back to Google and it was their fault.

Bonnie Lassio
United Kingdom
About 2 months using the app
June 30, 2023

Their good reviews are all fake. They'll be pushing you for one-time deductions. Wait until the customer is not satisfied with the service and they will not agree to refund. They are obviously wasting my money!!!

Artexplore
United States
About 2 months using the app
May 17, 2024

I had a terrible experience with this app. The team behind it was highly unprofessional and completely messed up my GMC account. They set the age group incorrectly, which didn't align with our target audience. Additionally, they didn't properly set the sale price and failed to include shipping information as per our website. As result, Google disapproved 195 of our products, and we were charged ...

Micky Mart
Australia
About 1 month using the app
October 26, 2020

The reviews are fake, they offered me money via email. Liars, app doesn't work as described.

Amazingcoutour
United Kingdom
About 1 month using the app
CedCommerce replied March 4, 2021

Hello

We would like to let you know that you have rated all our apps with more or less the same 1 star review, without even using them, which is obviously fake and we are not ...

November 10, 2020

So I installed this app then uninstalled it. they contacted me after uninstall and promised that they can fix my google merchant centre which got suspended. It's been months and all they do is blame it on Google and not do anything about it. They claim them self google Partners but what's the point if you cant even help us.

CompactCloud
United Kingdom
About 1 month using the app
CedCommerce replied March 3, 2021

Hello Compact Cloud Admin,

We are sorry if you had a bad experience, although getting suspension lifted is completely on Google’s end.
As you know we had tried alot to work ...

January 15, 2022

Worst support I have ever received. The level of support received was ZERO. You might as well do everything in Google ads yourselves and save the monthly fee

Octopus Denmark
Denmark
23 days using the app