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Customizable Gift Cards, Giftable Subscriptions, & Giftable Products for Busy On-the-Go Shoppers
Govalo Gift Cards simplifies the gift card experience for stores while providing an elevated experience to busy shoppers. Boost sales & retention by offering grab-and-go gifting options such as fully customizable digital gift cards, corporate gift cards, subscriptions, & store credit directly in the admin. Power your email marketing campaigns with personalized gifting options. Top brands enjoy customized branding options for digital gift cards or out-of-the-box templates are available.
- Add Multiple Images: Add Up to 12 Images to a Single Gift Card Product
- Giftable Subscriptions: Integrates with Subscription Apps like Bold & Recharge
- Capture Sales for Out of Stock: Replace Out of Stock Products with Gift Cards
- Personalized Gift Card Emails: Integrates with Klaviyo, Omnisend, and Drip
- Advanced Analytics: Track Revenue & AOV from Gift Cards, Values & Cards Issued
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- Shopify POS
- Klaviyo
- Omnisend
- Recharge
- Bold Commerce
- Drip
- BlackHawk Network
Categories
Card types
Customization
Pricing
Essential
Free to install
2.9% total gift card value
- Sell customized gift cards
- Basic analytics
- Schedule gift card delivery
- Send gift card directly to the recipient
- Out of stock integration
Premium
$79 / month
2.25% total gift card value
- All Essential features+
- Personalize gift card buying experience
- Customized gift card redemption page
- Balance lookup tool
- Klaviyo integration
7-day free trial
Enterprise
$399 / month
1.5% total gift card value
- All Premium features +
- API access
- White glove service
- Monthly insight reporting
- Negotiable volume rate
- Annual billing option
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (19)
We've tried reaching out to Govalo for support many times through different channels and have had no response. We're now forced to replace our gift card solution on Shopify. A disappointing experience.
Update May 13, 2025:
Govalo support responded to our support requests and successfully resolved the issue we were having.
Hi there,
We’re really sorry to hear that you've had such a disappointing experience — especially after making multiple attempts to get support. That’s not the level of service we strive for, and we understand how frustrating it must be to feel unheard.
We’d still love the opportunity to help if you’re open to it. Please reach out to us directly at help@govalo.com, and we’ll do our best to assist you promptly. Thank you for your feedback — it helps us improve.
– The Govalo Team
So disappointed. We've been using this app for some time but suddenly can't get any response from customer service when something isn't working. They just don't respond at all! Looks like we'll have to find another gift card app.
Hi there,
We're really sorry to hear about your recent experience — that's definitely not the level of service we aim to provide. We truly appreciate you being a long-time user of our app, and we'd love the opportunity to make things right.
Please reach out to us directly at help@govalo.com, and our team will do their best to resolve the issue as quickly as possible.
Thanks for bringing this to our attention — we hope to earn back your trust.
– The Govalo Team
No service / customer support. I've tried via live chat and email since November at least 5 separate times and each chat / email gets an automated reply that a support ticket's been opened but no replies! I planned ahead for Christmas gift card promotions, have been contacting Govalo since November, and now can't run my promotions. The app itself is great but the lack of support is not just a letdown but also costing me sales.
Hi there,
We’re truly sorry for the lack of follow-up you’ve experienced — we completely understand how frustrating and disappointing this must be, especially when it’s impacted your holiday promotions. That’s not the experience we want for any of our users, and we sincerely apologize for the radio silence.
The app should support your business, not hinder it, and we want to make this right. Please reach out to us directly at help@govalo.com so we can prioritize your case and work toward a resolution as quickly as possible.
Thank you for your patience and for sticking with us — we’re committed to turning this around.
– The Govalo Team
The worst customer service ever. For some reason the gift card code stopped being sent - I was advised that I needed to update DNS settings but despite multiple emails nobody ever replies.
Govalo is a great provider of Gift Card services with easy to use tools and easy to launch widgets. The team was also able to help us architect a solution to allowing usage of our physical gift cards on our website. This was a HUGE win for us as we do a decent amount of revenue through this channel. Govalo is also our first line of defense when it comes to gift card fraud!
The team is always releasing new features to help us drive gift card conversions and I could not imagine our collective brand portfolio without them.
That being said, we do have a few requests out for some features on importing and exporting data but nothing mission critical.
Support
App support provided by Govalo.
Resources
Launched
September 23, 2021
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