Reviews (272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for offering targeted discounts to military, government, and first responders, noting its ease of installation and minimal maintenance. The support team is praised for their quick and efficient responses, and the app is recognized for its reliable performance and seamless discount application. Features like a versatile code generator and quick verification process enhance user experience, driving loyalty and sales while connecting merchants with key community groups.
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We've worked with GovX for many years and experienced significant DTC growth as a result of offering cost savings. Implementing the GovX app is seamless, and the reporting gives great insight on engagement and conversions. Highly recommend the app to stores looking to increase revenue and conversions while working with a highly supportive team.
GOVX is an amazing platform for military members and first responders! It makes accessing exclusive discounts super easy, whether you're shopping online or in-store. The verification process is quick and hassle-free. We can highly recommend GOVX to anyone who qualifies—you won’t be disappointed!
We’ve had a fantastic experience partnering with GOVX! It’s incredible to support military personnel and first responders with exclusive discounts. The integration was seamless and simple to set up. The app runs smoothly and has truly added value to our customer experience. Highly recommend working with GOVX!
We're very happy with our GovX partnership. As a brand with military heritage, we were looking for a solution to provide discounts for our military customers. GovX was quick and easy to install, very simple to get up and running, and the customer service is great. Highly recommend!
GovX has been a fantastic partner and an invaluable addition to our customer base. The platform is easy to install and setup is a breeze. We’re proud to work alongside GovX. Highly recommended!
I do like the ease of installation and how it allows me to control discounts on my Shopify store. That said, that's where the honeymoon ends.
Issues:
1. When selling through GovX, their minimum discount and % cut of all sales basically kills my profitability. The nutritional supplement industry that I am in has tight margins to start, and if I give GovX users their minimum discount of 20% plus their 15% fee I'm actually LOSING money selling through them. Not to mention, I already eat a portion of the shipping costs for customers, so it's a big NO from me there.
2. Verification for my Shopify store. While I appreciate GovX handling the verification so that I do not have to persnally deal with sensitive identification information, what I have found is that almost anyone can secure a GovX account even if they DID NOT serve! I have several of my customers that I know personally, who have used the discount. I know that they did not serve, nor did their spouse. I asked one of the customers about it and it's a well known workaround evidently on the internet on how to secure it. I am getting the shaft because people who did not EARN the discount are using it. I'm having to discontinue Military and Veteran discounds because of this.
Do better GovX
It was easy to integrate and set up. The app works very well and has been a great value-add to our customer base. Thank you, GOVX!
GovX has been a great partner and a valued extension to our customer base. We are proud to work alongside this group and become part of the GovX Family.
This is one of those set it and forget it type of apps - seamless integration and great customer support!
Gov X has been a great partner and amplifier for our business . Trusted brand sending us trusted cutomers