Reviews (270)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for offering exclusive discounts to military, first responders, and government personnel, enhancing loyalty and community engagement. It integrates seamlessly with Shopify, featuring an automated verification system that simplifies the discount process. Described as a "set it and forget it" solution, it runs smoothly in the background. Customer support is praised for professionalism and responsiveness, aiding with installation and customization.
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Their partner associates have been very helpful throughout our tenure with the program. Helping with both setup as well as guidance on promotion ideas and marketing opportunities throughout the year. One promotion over Memorial Day 26' had a conversion rate over 30%.
GovX is not only a mission-driven company that supports those who serve, but it also makes it really easy to connect to their ID verification and provides discounts to our military and first responders. I highly recommend installing and applying to be on their marketplace! Ron
This has been great for the brand and our business being able to gain such exposure to their vast customer base. I would recommend it to any brand that values what these people do on the daily.
Tana has been helpful and quick to solve my problem.
Simple and very straight forward. The experience goes beyond the app! They've got a very supportive team. Roxanne has been very helpful and easy to work with. I highly recommend this app, the team and GOVX overall.
Had major issues getting the cart drawer to work properly for the GOVX ID button to first appear and second to open the portal for verification. It took a lot of troubleshooting and adding/changing lines of code to get it to work properly. The simple auto embeds features didn't work for the cart drawer but did work for the page view of the cart.
Some fixes need to be made for the cart drawer to work properly if the box is checked for the button to appear and operate in that view.
If you don't want a cart drawer used when adding an item to the cart from a product page, it works fine. If you want the drawer feature as well (which some customers like to know the indeed added an item to their cart before checking out or continuing to shop) it requires some "blood, sweat, and tears" to get it to work correctly.
Key points worth mentioning:
* GovXIdApi is the correct global object (not GovXId or GovX).
* refresh() does not re-scan dynamically injected buttons.
* The native button only injects on the cart page — no mention of this limitation in their deploy docs.
*data-time is required for popup() to work but is only set by their internal scanner on page load.
NOTE: rating of 3 stars given because the extensive amount of time required to troubleshoot and repair functionality to make it work. Granted, it may depend on the version of Shopify being used and the plan whether it's Professional or Plus.
My business has been open for 10 years, I am a Veteran myself and use GovX for discounts. I have always had Veterans email me proof of service which takes so much time. This has been a HUGE blessing for us. Great customer service provided by Roxanne as well. Thank you GovX!
Being a veteran, it only made sense to utilize the GovX app to offer discounts to my military community. After a recent website update, Roxanne reached out to let me know that we can make the discount button more visible. I am glad GovX supports small businesses in that way. Roxanne was very fast in resolving the issue. Highly recommend this app.
Sara Kim is awesome. She is very professional, knowledgeable and courteous. She installed GovX on my store. She followed up and answered all my emails. I am a veteran and have used GovX in the past as a customer. Now I have started my own online business and offer GovX through my store. I absolutely love GovX and the service they provide our military, veterans and first responders. I highly recommend offering GovX on your online business.
Incredibly powerful. I installed the app on my store yesterday and got the first sale at the same day through their members. A very promising and strong start.