Reviews (246)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering targeted discounts to military and service members, noting its easy installation and automated verification process that enhances customer satisfaction and streamlines operations. It supports a wide range of service members, expanding market reach, and operates smoothly without disrupting existing store setups. The customer support team is praised for their responsiveness and effectiveness in resolving issues, contributing to increased sales and customer engagement through reliable performance and attractive discounts.

November 20, 2019

We have had this app installed for a couple of weeks, and it functions very well. Previously, we had been creating discount codes for military/veterans and providing them by word of mouth. There was no way to prevent the codes from being passed along and used by non-military customers. Now that we have the app, we can offer the discount and not have to worry about fraudulent use. As a veteran-owned company, it's important to us to be able to give back to active military and veterans. This app gives us the ability to put the discount out there without worrying about unauthorized use.

ethicsarchery.com
United States
Almost 5 years using the app
October 13, 2020

This app is easy to use and set up internally and makes the process to get a discount easier for our military and first responder customers easy and streamlined too.

Free Fly Apparel
United States
Over 4 years using the app
July 23, 2020

I've had several customers ask whether I offer a military discount. After researching my options, I went with GovX ID, and I'm so glad I did. Initial installation was very easy, and I was able to handle it myself. After adding a few new elements to my site, the button placement was off, but I couldn't figure out how to move it. I emailed GovX ID, and, within a couple hours, they were able to move the button to exactly where I wanted it. My cart looks just how I want it, and my customers will be happy to easily get their discounts.

SuperMom Headquarters
United States
Over 4 years using the app
August 14, 2022

Great app which makes authenticating and rewarding Service Members, First Responders, and Veterans easy and reliable. We have been partners with GOVX for several years as this product has developed, to great effect.

Black Rifle Coffee Company
United States
About 4 years using the app
Edited April 6, 2020

This app really creates a more professional approach to offering these discounts. Great addition to our website and order process!

Klik Belts
United States
About 4 years using the app
June 30, 2020

One of the easiest integrations I've done with Shopify. Also, one of the best and most responsive support teams I've worked with. We hit a snag due to some code we added on our site and they were able to solve it for us quickly. Not only was it easy to get live- we've seen a nice increase in sales since implementing it! I highly recommend this app.

Turtle Beach® US
United States
Almost 4 years using the app
October 12, 2020

GovX ID is simple to use, easy to install, and has made the LE/Military verification process much smoother. We have not had any customer complaints or issues arise yet.

Velocity Systems
United States
Almost 4 years using the app
January 20, 2021

Easy to install and promote. Support is quick and very knowledgeable.
I messed up the settings and Jessica fixed the problem in no time.

American Precision Arms
United States
Almost 4 years using the app
April 11, 2023

Extremely easy to use! High recommend using this to streamline customer experience. GovX was very helpful and provided all the information to get set up. Great partnership!

ICEMULE Coolers
United States
Almost 4 years using the app
July 20, 2020

This app was a great way for us to offer unique discount codes to frontline workers. With our large customer base, it was very helpful to have GovX verify the status of our customers for us. GovX integrated with our website seamlessly and was very easy to set up!

Skida
United States
Almost 4 years using the app