Reviews (246)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for offering targeted discounts to military and service members, noting its easy installation and automated verification process that enhances customer satisfaction and streamlines operations. It supports a wide range of service members, expanding market reach, and operates smoothly without disrupting existing store setups. The customer support team is praised for their responsiveness and effectiveness in resolving issues, contributing to increased sales and customer engagement through reliable performance and attractive discounts.

Edited April 28, 2022

The GovX App has been nothing but great. My Customer Success Manager has been prompt and helpful. I would highly recommend it! In a world where I have 1 million things to do, I know that GovX will always be there to help.

My Medic
United States
12 months using the app
April 10, 2023

Works great to provide discounts to our customer base! Easy to install, syncs easy and makes one less setup to do.

Orange Mud, LLC
United States
11 months using the app
May 26, 2022

The app is simple to install and use, and has been very helpful in providing discounts to military and first responders!

LactiGo
Canada
11 months using the app
Edited July 12, 2024

We love the GOVX app! We have a lot of gov, military, first responders and veterans, and they love the app too. We'd been just taking people's word for it that they were military or veterans etc, but having a mechanism to verify gives us a lot of confidence we're not being taken advantage of. The GOVX marketplace has also been very helpful for us driving additional sales.

Edit; we've now been using GovX for several months and we love it. Their support has been fantastic and we can't say enough goo things about them. We generate a lot of sales with this app and our only wish is that they could also cover Canada as there is nothing comparable in Canada.

GoDark Bags
Canada
11 months using the app
May 26, 2022

Great app for a great cause! We do appreciate first responders and milatary. They keep us safe and love to help with anything we can.

FrenchPressCoffee.com
United States
11 months using the app
Edited May 9, 2022

I am using this app and love offering a discount, plus access to the marketplace is great. Recently I have been dealing with a duplication of reporting invoicing - but Kevin from GOVX support has been great on communicating the issue and working on a fix.

ALL AMERICAN GRIT
United States
11 months using the app
GOVX replied May 9, 2022

Thanks for the feedback! First of all, let me assure you that you are not being double-charged. The issue you're referencing is a reporting glitch on the current billing period detail. We are working to fix this issue asap and I can assure you the billing at the end of the month will not include any duplicate charges. We really apologize for any worry this has caused!

May 31, 2022

Thank you for creating this app! It's super easy to set up. It feels good to be able to provide a little perk for those who serve us each and every day.

Two Green Thumbs Miniature Garden Center
United States
10 months using the app
Edited November 5, 2019

The team is amazing, we had some issues integrating with her theme and they were quick to jump on a call and help us. They have amazing customer support and super happy to be working with them. As a veteran owned company this was really important for us to have this set it up customized for our store.

Heartbreaker Swimwear
United States
10 months using the app
November 15, 2022

Great app with a great cause! Highly recommended - the app has a really easy to use design and the people at GOV X are extremely helpful and easy to work with.

MAN Sports
United States
10 months using the app
March 24, 2022

Great app, very easy to install and it works as expected! Our customers have been using it without any issues. Totally recommend it if you are looking for an app to offer discounts to military, first responders etc.

Pure Enrichment
United States
10 months using the app