Reviews (23)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 25, 2023

In general, the system for handling customer inquiries through ticketing is effective and straightforward. However, the integration with Shopify leaves much to be desired.

While working in the Help Scout, the sidebar only displays a some order numbers and totals, without providing information on shipping addresses, tracking, or customer extra details. To access this information, you must leave ...

Sound Healing LAB
United States
About 2 months using the app
March 5, 2024

Underground Printing
United States
About 5 years using the app
March 5, 2024

The Office Oasis
United States
About 4 years using the app