Reviews (284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.
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Broke my checkout and lost money due to it. Support was helpful to fix it in the beginning, but stopped responding for a week now.
I had to pause all rules and there still is no fix to this date.
We are really sorry if something went wrong with HidePay. I just sent you an email to provide you support in getting HidePay working 😊
No abre la app, queda en blanco. No se puede configurar nada.
Hi, we are very sorry you experienced this issue. Most of the time the problem is related to the fact you have installed an anti-spam into your browser or you are using a VPN. Please get in contact with our support at support@nextools.tech and we will assist you in solving this problem 😊
We really hope you want to give HidePay another chance.
app, it says free but they want to charge, and also says 7 day free trial, but constantly taking me to payment processor
Hi, Andrea here from Nextools Dev Team. I’m sorry you had a bad experience with HidePay, but we are always available to provide support and solutions. So please keep in touch with us and we will be glad to help you.
Die App funktioniert leider nicht.
Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.
--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues.
--- FIRST ANSWER TO 5* REVIEW ---
Thank you for your kind words and for acknowledging our outstanding support and app performance 😊
No advertised free plan is available and the app doesn't seem to work.
Hi, we are sorry you had a bad experience using our app. We offer the free plan for development stores only as specified on our app listing page. We also offer 7 days free trial, so you could have used the app more to get it working or contact support to get help, but you had it only for 4 minutes. We would be more than pleased to get you back onboard and to help you get it working.
We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊