Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage payment methods effectively, with features like hiding specific payment options and sorting their order. It's praised for its user-friendly interface, seamless integration with Shopify, and affordability. The customer support, particularly individuals like Fabio and Andrea, is often commended for their responsiveness and expertise. Merchants note that it has saved them time, money, and improved customer satisfaction.

October 23, 2023

The app does the job, as long as you are not using a plug in which creates draft orders. Andrea was very helpful and responded with almost no delay

Crescita Skin Sciences
Canada
About 1 hour using the app
Nextools replied October 24, 2023

Thanks you for your positive review, unfortunately the draft orders are still a limitations of the payment customizations that do not depends on HidePay, we hope too that will be overcome soon 😊

April 5, 2023

Fairly basic app, and not sure if it is worth the $4 a month that they charge for any useful features, but they seem to have good customer service and willing to fix issues quickly! Wouldn't need this app at all if Shopify wasn't discontinuing the scripts app.

Precision Raceworks, LLC
United States
8 days using the app
Nextools replied April 5, 2023

Thanks for sharing your thoughts on HidePay. We appreciate your feedback and we're glad to hear that you were pleased with our customer service 😊
Thank you for choosing HidePay as a replacement for Shopify's scripts.

December 13, 2023

DAELY
Lebanon
About 1 month using the app
Nextools replied December 14, 2023

Thanks you for your positive review 😊