Reviews (302)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable payment options that enhance shopping experiences by tailoring to different markets. It effectively manages complex payment rules, allowing the hiding and sorting of payment methods based on specific conditions, streamlining checkout, and reducing fees. Merchants value its seamless Shopify integration and responsive support team, noting the flexibility to set payment methods for specific customer groups, quantities, or products.

May 28, 2025

Impeccably simplifies the handling of payment methods at checkout and has enabled us to significantly improve the user experience of our online shop.
Customer support is fast and quick to solve any problems. I recommend installing it to avoid future development headaches :)

Fantasia Moda
Italy
11 months using the app
Nextools replied May 29, 2025

Thank you very much for your review 😊

May 12, 2025

Fabio was great, i had a problem from nowhere after 2 years with the app and he took the tike to fix it the same day. Really important app for our business and margins

Achorao
Peru
10 months using the app
Nextools replied May 13, 2025

Thank you very much for your review 😊

April 15, 2025

Excellent App & Amazing Support!

I've been using the Hide app and I must say it works flawlessly — super smooth, intuitive, and secure. What really stood out for me was the incredible support team behind it.

A special shout-out to Abhi from the support team — he was extremely helpful, patient, and quick to respond to all my queries. He guided me step-by-step and made sure my issue was resolved without any hassle.

Really appreciate the service and the human touch. Highly recommended for anyone looking for a reliable privacy app with top-notch customer support!

Vairam
Singapore
About 1 month using the app
Nextools replied April 16, 2025

Thank you very much for your review 😊

May 6, 2025

We came to this app because our current app was having issues working with Shop Pay and this app has been working excellent! I set it up quickly and was able to get it installed on our site to work immediately and our customers never missed a beat. Love this app!

Building Controls Group
United States
7 days using the app
Nextools replied May 7, 2025

Thank you very much for your review 😊

February 27, 2025

This app is really nice. Within the app it's possible to make better rules in your checkout than that's possible within Shopify's own app. I'm able to make if statements with different conditions to make sure that the right payment method is shown to our customers.

I had some difficulties regarding the setup, but the team from Hidepay helped me with it :)

2dekansje.com
Netherlands
9 months using the app
Nextools replied February 28, 2025

Thank you very much for your review 😊

March 25, 2025

Perfect App and perfect support. This solution is just perfect!!! Kind, ultra-fast support that won't give up until the issue is solved. I'll keep buying from them!

Negozio Abbigliamento Donna Dream
Italy
Over 1 year using the app
Nextools replied March 26, 2025

Thank you very much for your review 😊

February 18, 2025

Awesome tool, offering needed customisations in the checkout, letting you have full control. Must have tool for operating in multiple markets.

Great support team too, willing to go the extra length to get your customisations done neatly!

Thanks Ahbi / team!

LABFRESH
Netherlands
4 days using the app
Nextools replied February 19, 2025

Thank you very much for your review 😊

March 23, 2025

Questa app è esattamente ciò di cui avevamo bisogno! Ci permette di mostrare o nascondere i metodi di pagamento in base a regole specifiche, rendendo l’esperienza d’acquisto più fluida e personalizzata.

Facile da configurare e super intuitiva, ha risolto un problema che Shopify da solo non gestisce. Inoltre, il supporto clienti è fantastico: rapido, competente e sempre disponibile ad aiutare!

Se vuoi avere il pieno controllo sui metodi di pagamento nel tuo store, questa app è semplicemente ESSENZIALE!

Consigliatissima!

Mornati Paglia
Italy
24 days using the app
Nextools replied March 24, 2025

Grazie mille per la recensione positiva 😊

May 5, 2025

Good functional app at a fair price and great support

Foie Gras Gourmet
France
Over 1 year using the app
Nextools replied May 6, 2025

Thank you very much for your review 😊

May 23, 2025

They answered my questions in a detailed and caring way and solved my problems. I especially thank Mr. Abhi for his interest .

the ZKS
United Kingdom
10 months using the app
Nextools replied May 24, 2025

Thank you very much for your review 😊