Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

November 20, 2024

It just works (and not only for Shopify Plus)! I had set a wrong configuration and Fabio from the support team suggested to hop on a call. Issue fixed in 5 minutes!

Solkem
France
Nextools replied November 21, 2024

Thanks you very much for your review 😊

November 20, 2024

Hidepay is such a great app! It makes customizing payment options for different markets so easy, which has been a total game-changer for us. The flexibility it offers is exactly what we needed to keep things running smoothly and give our customers the best experience.

The support team is amazing—always super helpful and quick to fix any issues we’ve run into. They really go above and beyond to make sure everything works perfectly.

Overall, we couldn’t be happier with Hidepay. It’s reliable, easy to use, and the support is brilliant! Definitely recommend it!

Scrummi
United Kingdom
Nextools replied November 21, 2024

Thanks you very much for your review 😊

July 13, 2023

Great App! Provides Merchants to customise the checkout page which Shopify does not provide by default. Thanks a lot! Highly recommend. Also provide with Live Chat Support...

MyTeam.lk
Sri Lanka
5 months using the app
Nextools replied July 14, 2023

Thank you for the positive feedback 😊

July 19, 2023

A little confusing at first but with the help of ANDREA MORONE I got it to work! Thanks so much. He gave me the best support experience :)

Vogue Philippines
Philippines
4 months using the app
Nextools replied July 20, 2023

Thanks you for your kind words 😊

March 31, 2023

Great app that delivers what it promises! The service from Andrea is simply top-notch. Could not be better.

venditevendite
Germany
4 months using the app
Nextools replied March 31, 2023

Thank you for your feedback! We're glad to hear that you had a positive experience 😊

July 21, 2023

Great App - Needed support via Chat, but all problems solved easy. I like to use it and I am sure it will increase my conversion rate.

Man Cave Germany
Germany
4 months using the app
Nextools replied July 22, 2023

Thank you for the positive feedback 😊

April 4, 2023

I am so thrilled with this app and the incredible support I received! I've tried every app in the Shopify App Store that promised to provide the functionality I needed, but none of them actually worked. Then, I discovered this app, and I couldn't believe how well it worked right out of the box. But what really impressed me was the amazing support team. When I ran into a problem, they were so friendly and responsive, and they solved my issue lightning-fast. I've never experienced such top-notch customer service from a Shopify app developer before. Thank you so much for creating such a fantastic app and for providing such excellent support. You've won a customer for life!

Cavaier
Sweden
4 months using the app
Nextools replied April 4, 2023

I'm glad to hear that you're happy with the app and the support you received. It's always our goal to provide reliable functionality and top-notch customer service. Thank you for choosing our app!

July 16, 2023

Amazing app, easy setup, I had been looking for this for months!! it is cheap, customer service is awesome and reply fast.

Outlet Bad Boy
Mexico
3 months using the app
Nextools replied July 18, 2023

Thanks you for your kind words 😊

October 16, 2023

I threw a request in the chat support to change the payment method according to the company name field. I got an immediate response from the engineer and he modified it in 30 minutes. I was thinking it would take a few days (or possibly no change), but the unexpectedly quick response and chat support deserves 5 stars. Thank you very much.

中災防 安全衛生図書・用品 販売サイト
Japan
3 months using the app
Nextools replied October 17, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

October 13, 2023

Extremely useful application. Perfect service and responsiveness in terms of every problem or question that appears

darisshoes
Bulgaria
3 months using the app
Nextools replied October 14, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊