Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

September 29, 2023

This app has helped me with several things. If made me more comply on consumer laws that changed here, it helped me to show different payment methods in different markets. Support is great and i can highly recommend this app. It's cheap too

Muotitassu
Finland
21 days using the app
Nextools replied September 30, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

September 14, 2023

Works great!! For questions, the support was very fast and helpful!

Paarabel
Germany
21 days using the app
Nextools replied September 15, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

November 7, 2023

The tool is convenient and helped us customize our payments that needed to be hidden during certain times of the month. Good customer support.

retail.era
Canada
20 days using the app
Nextools replied November 8, 2023

Thanks you for your review 😊

April 19, 2023

We want to only display "invoice me" as a checkout option if a specific product is in the cart. I had to contact customer service through the chat, but Andrea was so quick to jump on and let me know that I needed to capitalize the custom payment method bc the rule setting is case sensitive. Once I did, it worked immediately! Thank you so much!

Stormwater Store
United States
20 days using the app
Nextools replied April 19, 2023

Thank you for sharing your positive experience! We're glad to hear we were able to quickly assist you in resolving your issue. We appreciate your feedback and hope to continue providing great service in the future 😊

October 13, 2023

Just wanted to leave a review, I went for this app for 2 reasons 1) To be able to sort the order that my payment options were being shown to customers and 2) Hide PayPal when products that are not compliant with their terms are added to the basket. It took me a short amount of time speaking to Live Chat (Who seem to be around all the time!) to help me get the changes i need into place and tested! Works like a charm! Not only that, I was able to RENAME my current payment providers name to simply the following "Secure Credit Card'!!

There are so many customisation options available and it seems to be as simple as setup and forget! Highly recommended!

The Shisha Shop
United Kingdom
16 days using the app
Nextools replied October 15, 2023

Thanks you for your kind words, our customers are our top priority 😊

October 27, 2023

Très bonne expérience avec le support

Krème
France
11 days using the app
Nextools replied October 28, 2023

merci beaucoup pour votre avis 😊

October 27, 2023

I had the pleasure of interacting with Andrea from the HidePay support team, and I must say that the level of assistance and ongoing support I received was truly exceptional. Andrea went above and beyond to address my concerns and provided a level of service that exceeded my expectations. Not only did they resolve my immediate issue, but they also followed up to ensure that everything was working smoothly and that I was completely satisfied. Their dedication and professionalism were truly commendable. I highly recommend HidePay's support team, especially Andrea, for their outstanding customer service. Thank you for making my experience with HidePay a positive and hassle-free one!

SimplyTek
Sri Lanka
10 days using the app
Nextools replied October 28, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

July 3, 2023

This app does what it says. Andrea from customer support helped me with a tricky problem. He was patient and the issue is now resolved. We are using this app for a b2b setup.

Voigt Hausgemachtes
Germany
10 days using the app
Nextools replied July 3, 2023

Many thanks for your kind review, our customers are the priority 😊

September 22, 2023

Schnelle Antworten auf dei Mails, sogar APP Anpassungen werden direkt umgesetzt. Netter Kontakt. Sehr kompetent.

BIO-Stefan Outdoor & Living
Austria
9 days using the app
Nextools replied September 23, 2023

Vielen Dank für Ihr positives Feedback 😊

May 5, 2023

Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app

The Candle Brand
United Kingdom
8 days using the app
Nextools replied May 5, 2023

Thank you for your review, we really appreciate your feedback 😊