Reviews (284)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

August 22, 2023

The app is excellent, simple, easy to use, but very effective. Customer service is very prompt and reactive. My situation was pretty complex thus the customer service operator has rapidly escaled to the app owner that has helped me defining effective rules. In 20 minutes I have completely changed the shape of my payment methods and I am sure this will lead an improvement in conversion rate and savings in transaction fees thanks to the clever sorting of the methods. Very recommended!

Tabita Bags with Love
Switzerland
About 4 hours using the app
Nextools replied August 24, 2023

Thank you for your feedback and positive review! We greatly appreciate your support 😊

October 31, 2023

I am working with Klarna as one of my payment providers, but Klarna does not allow customers to pay gift cards using their service. This app does exactly what I need, in hiding the option for gift cards so it does not breach my contract. Very worth the small monthly fee. It also has many more options that could be used for many purposes to give you even greater control of your website and business. I needed some help to set up one of my rules, and Andrea was so quick and effective at helping me. If I could give more than 5 stars I would. I highly recommend this app for anyone.

Qubik Furniture
Canada
About 3 hours using the app
Nextools replied November 1, 2023

Thanks you for your kind words, our customers are our top priority 😊

September 26, 2023

This Shopify app is simply amazing! The support team was also amazing. They were available to answer my questions and provide personalized assistance when needed. It's clear that the developers have put a lot of effort into this app and are dedicated to providing a quality product.

ZOE ONA
Luxembourg
About 2 hours using the app
Nextools replied September 28, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

September 20, 2023

Great option for ordering payments options if you are not on shopify plus.
Easy to install and support works great as well! Very happy with this plug-in.

petvet.cl
Chile
About 2 hours using the app
Nextools replied September 22, 2023

Thank you for your kind words and recommendation! 😊

September 28, 2023

The payment page is a really important part, especially for International targeting. I've been struggling for a better user payment experience in different countries. They realized my dream! And always connected so helpful! You can feel like you have a technical team! Highly recommend!

ceedseries
South Korea
About 2 hours using the app
Nextools replied September 29, 2023

Thanks you for your kind words, our customers are our top priority 😊

November 2, 2023

HidePay is a payment app that offers an exceptional user experience. Its user-friendly interface, wide range of modification options make it a must-have. The standout feature is the developer's remarkable support, going the extra mile to assist users. With HidePay, I've found a reliable and versatile payment solution that has permanently earned its place on my shop. Don't hesitate to give it a try; it's a five-star app!

Shortbox Comics
Netherlands
About 1 hour using the app
Nextools replied November 3, 2023

Thanks you for your kind words, we really appreciate your support 😊

October 4, 2023

App is super easy to use, customer support is great and responded immediately even tho it showed it was offline, good documentation on their helpdesk.
Easy debugging tools in case of an issue by sending the logs automagically to the developer and not having to manually deal with error logs as a developer.
At the end helped me debug a real weird corner / use case I had around my business and how to work around it and make it work with his addon.

Sotera Digital Security
United States
About 1 hour using the app
Nextools replied October 6, 2023

Thanks you for your kind words, we really appreciate your support 😊

September 25, 2023

They were very courteous and the problem was resolved quickly. The functionality of the app is also great and will help you increase your sales.

Re:EDIT - リエディ公式
Japan
About 1 hour using the app
Nextools replied September 27, 2023

Thank you for your kind words and recommendation! 😊

August 9, 2023

Excellent application! The application works as presented and has a lot of filtering options to hide payment methods. The customer support is very efficient and helpful in helping with the first configurations.

Mattreness
Portugal
About 1 hour using the app
Nextools replied August 11, 2023

Thanks you for your kind words and for your support 😊

August 23, 2023

Very good app for strategic integration of payment methods. The support by Andrea is also really world class and fast. Highly recommended

Infinity Moments
Germany
About 1 hour using the app
Nextools replied August 24, 2023

Thank you for the positive feedback 😊