Reviews (90)

Overall rating
3.8
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 19% of ratings are 1 stars
July 16, 2024

I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.

Dermaclara
United States
About 1 month using the app
May 10, 2024

I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!

Justine Haines
Canada
Over 2 years using the app
November 16, 2024

Wonderful

Famous Vault
Nigeria
6 minutes using the app
November 27, 2023

top

Tafelhaard Centrum
Netherlands
2 months using the app
September 29, 2019

This app is a game changer. Seeing what the customer sees and how they react to the store gives you so much feedback on what you should do in order to increase the conversion rate. Really appreciate this app!

Grounded Panda
United States
Over 4 years using the app
July 26, 2019

Works perfectly. Very easy to setup. Definetively, Hotjar's the best tool for session recordings and heatmaps :)

98 Coast Av.
United States
Almost 4 years using the app
September 6, 2018

Allowed us to install Hotjar without getting charged an hour by our developer and is great to see association of Hotjar recordings to real Shopify users vs. typical anonymous IDs. Very helpful for customer service and UX planning.

ALASTIN Skincare®, Inc.
United States
About 3 years using the app
June 1, 2022

I love this app. If you want to have customer insights then use Hotjar.
It provides a huge insight into customer activities.
Thank you guy!!!

Abita store
China
Over 2 years using the app
December 3, 2019

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

Emotions Lab
Canada
Over 2 years using the app
September 9, 2019

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

solowomen
United States
Almost 2 years using the app