Reviews (665)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the user-friendly interface and seamless integration of this dropshipping app, highlighting its positive impact on operational efficiency. They value the exceptional customer support and the availability of dedicated personal agents for their professionalism and responsiveness. Features like efficient order fulfillment, reliable warehousing, and options for custom branding and high-quality product sourcing are also praised, enhancing customer satisfaction and facilitating ...

Edited August 14, 2020

Hello, based on your response this is my updated review. ok, I will give this that your platform might not be 100% when it comes to inventory because of the large stock which btw is highly unreliable because we cant keep refunding our customers. But I guess that's a hazard for dropshipping.
When it comes to contacting your helpdesk/staff its a nightmare. I had asked a question on Aug 09 and then ...

Angels Kart
Canada
28 days using the app
etailerhub replied August 13, 2020

Hi Angels Kart, thanks for taking time to leave a review. HyperSKU do keep a huge online catalog for your choice. Seems you might misunderstood our business model. The ...

Edited June 10, 2021

This app is poor, I requested them to source a bracelet for me, that was agreed, i then went to pay via PayPal my money was taken then 6 days later i was refunded with no explanation, i have now disappointed my customer having to cancel with them. Don't waste your time with this app, i can think of better alternatives.

The Charming Jewellery Store
United Kingdom
18 days using the app
January 3, 2023

Terrible support. Order never arrived and did not get refunded yet even though I requested almost 2 weeks ago.

Your Vanity
United States
14 days using the app
etailerhub replied January 3, 2023

Hi Your Vanity, we appreciate your valuable feedback!

We want you to know that we heard you, and we will try our best in assisting with your inquiries. HyperSKU offers a ...

April 14, 2020

We installed this app to allow possible matches with our supplier products when they are sold out and for quick shipping times as they promise you. However the very first product we requested to source which was available and purchased ended up not being available. We were later told they couldn't source 1 item at a time and wanted 500 MOQ (minimum order quantity) which is ridiculous since that's ...

WickyDeez
United States
8 days using the app
etailerhub replied April 16, 2020

Hi WickyDeez,
I’m sorry that you had unpleasant experience. We see that you were looking for N95 masks without MOQ and had questions about HyperSKU’s features. HyperSKU App ...

December 13, 2023

This was by far my worst business decision yet. I'm fairly new to dropshipping, but not business and the way these people do business is super shady. I ordered products over a month ago that I never received, because THEY shipped it in an oversized box and it was returned to sender. Rookie mistake for a so-called logistics company and then refused to refund me or express ship it. They simply ...

The Side Chick Shop
United States
7 days using the app
etailerhub replied January 18, 2024

Dear The Side Chick Shop,

We sincerely apologize for the challenges you've faced, and we appreciate your candid feedback. It's disheartening to hear about your negative ...

Edited April 16, 2021

It’s just blank for the most part but the few times something showed up, It wouldn’t let me search for anything. It’s like it’s a fake app. Useless. I’m really bummed out because it seems like if this app were real it would be really cool.

Moonshade Products Sunglasses
United States
1 day using the app
etailerhub replied April 22, 2021

Hi Moonshade Products Sunglasses, our apologies that you had a unpleasant experience with HyperSKU's searching feature. Sounds like there were network issues and may we ask ...

February 9, 2022

Do not install this. This app is a scam it won't allow me to uninstall till I give them my address in file. Plus everything on the app is just a copy of aliexpress with scam vendor in china

Flashy Daisy Boutique
United States
6 minutes using the app