Reviews (664)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the user-friendly interface and seamless integration of this dropshipping app, highlighting its positive impact on operational efficiency. They value the exceptional customer support and the availability of dedicated personal agents for their professionalism and responsiveness. Features like efficient order fulfillment, reliable warehousing, and options for custom branding and high-quality product sourcing are also praised, enhancing customer satisfaction and facilitating ...

November 5, 2024

While this app/dropshipper may have a lot of products at reasonable prices, their items do not provide the following, much needed info, upfront: Size Chart, Description of the product (including material), or Care of the item.

They give you the option to find out where it came from and gather the information yourself or you could search the internet for a similar item to get your info or to ...

Dopamine Hits
Canada
7 days using the app
etailerhub replied November 11, 2024

Hi there,

Thank you for sharing your feedback with us. We apologize for the inconvenience you’ve faced regarding missing product information. We understand that having size ...

Edited July 25, 2024

However, since joining the support group, there have been frequent issues with the warehouse. I often have to ask daily about the status, and unfortunately, the shipping times are not being met. In the beginning, everything was running smoothly, but the quality has unfortunately been steadily declining.

Tierfreund Plus
Germany
4 months using the app
etailerhub replied April 2, 2024

Hi [Tierfreund Plus,

Thank you for the kind words! We're delighted to hear that HyperSKU met your expectations for a reliable dropshipping app. Victor's dedication to ...

August 20, 2023

Extremely slow, images not loading. Products not great for the UK, cheap tech from ali express and random items.

Satin & Sox
United Kingdom
10 months using the app
etailerhub replied August 23, 2023

Hi Satin & Sox,

Thank you for taking the time to provide feedback on your experience with HyperSKU.

We understand your frustration, and we're actively working on system ...

July 30, 2023

Nice Integration, order process and so on, but the technology isn't the key factor for a Dropshipping Partner. Only the product catalog and the delivery speed is the base for a growing Dropshipping Business. Delivery Time is always 14 Days at minimum (to Germany for example). It's too long from my perspective, also if you communicate the delivery time at your shop. Nobody is waiting 14 Days for a ...

loonacare
Germany
6 months using the app
etailerhub replied August 1, 2023

Dear loonacare,
Thank you for your detailed feedback, and we appreciate the compliments on our system and services. We are sorry to hear about your concerns regarding ...

Edited October 14, 2021

Terrible experience. those who believe time is money - do not touch this app at all ..i am deleting for the second time. people might ask why i did install second time ..just because of one of the customer support agent not to name sent many emails to help me ship my products. it is honest review..so its upto you guys. ****************** Replying to your comment- those are not authentic stuff.. ...

EssentialsOnEarth
Australia
13 days using the app
etailerhub replied October 14, 2021

Hi EssentialsOnEarth, my apologies that you had a negative experience with HyperSKU! The products you asked for fulfillment are intellectual property products (Peppa Pig and ...