Reviews (591)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It integrates smoothly with platforms like Shopify and WooCommerce, enhancing store management and order fulfillment. The app is user-friendly, offering efficient product sourcing and reliable shipping, which boosts customer satisfaction. Merchants appreciate the wide range of quality products at competitive prices, custom packaging options, and the dedicated personal agents that help streamline business processes.

July 19, 2023

HIGHLY RECOMMENDED !

We have been working with Jayden and Aurora for quite some time now and i gotta say that it has been fantastic, response time is super fast, reliable and efficient.
The guys are taking full responsibility and proudly leading their service to a high standard of co operation.

Again, Highly recommended.

Roogz
United Kingdom
9 months using the app
February 19, 2023

I have been working with them for over 6 months. Support is always in touch. Moreover, leaders are also responsible. The only negative is that they do not have delivery to all countries. So I have to use the second application.

DENTIPHOTO.COM
Estonia
9 months using the app
etailerhub replied February 19, 2023

Thank you for taking the time to leave us feedback, DENTIPHOTO.COM. It gives us much pleasure to know that you had a great experience with our App and that your dedicated agents were able to provide you with the assistance you need promptly. We are always striving to provide the best experience for our customers and please expect more logistics options to open up in the future. Don't hesitate to contact your agent and give us more feedback! - Victoria from HyperSKU

July 19, 2022

I would really recommend this company. They are very responsive, cooperate with our business & making sure everything regarding supply is organized & fixed!

Esos
Netherlands
9 months using the app
etailerhub replied August 18, 2022

Hello Esos, thank you so much for your feedback! The team really appreciates your recognition. And thanks for making HyperSKU a part of your business. We will continuously make contributions to Esos, and may Esos become a more powerful global brand for every hobby and lifestyle.

We will keep improving and offering you professional services in the future. We wish you all the best with your business journey.

April 9, 2024

Their support system is the top of the line. The expert assigned to me gave the best service out of any dropshipping sourcing app out there. He made my journey super easy. Definitely reccomend.

Timeless Modesty
United States
About 2 months using the app
etailerhub replied May 30, 2024

Hi Timeless Modesty,

Thank you for your positive review! We strive to offer top-of-the-line support through our expert agents. We're thrilled to hear your assigned expert made your dropshipping journey smooth and enjoyable.

Highly recommend – that's fantastic feedback! Thank you for choosing HyperSKU.

Best Regards,
HyperSKU Team

Edited March 15, 2023

my agent is helpful(jiana), but the only con is they don't ship on weekend, and sometime the shipping fee is high

smirkland
Hong Kong SAR
9 months using the app
etailerhub replied March 15, 2023

Hi, smirkland
We’re so grateful that you took the time to share your feedback. Glad to know that Jiana was able to help you with your inquiry. Regarding the shipping time, we will try out best to process your orders in time. It's recommended to place your orders a few days ahead of the weekend to speed up the fulfillment process.
HyperSKU put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to serving you again! - Victoria from HyperSKU

November 16, 2023

We have been working with Hypersku for 7 months now, and they have proven to be a reliable partner for us. From small stores to the larger ones we operate, they consistently provide support, good services, and demonstrate good intentions. Whether handling 10 orders a day or 300 orders a day, they can manage everything professionally.

Spring goes above and beyond for us, always ready to help with anything. She works hard and is consistently there for us when we need assistance.

Malvay
United States
8 months using the app
etailerhub replied February 20, 2024

Hi Malvay,

Absolutely delighted to hear your positive feedback! Thank you for taking the time to share your experience with us. We're committed to providing excellent service and are thrilled that we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

If you ever need assistance, don't hesitate to reach out. Thanks again for choosing us!

HyperSKU Team

March 26, 2024

Great team and a very good service, I have no complaints and done a lot of business with them.

Fenci
United States
3 months using the app
etailerhub replied March 28, 2024

Hi Fenci,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've found our suppliers to be reliable and our services efficient – that's exactly what we strive for!

We're always here to help in any way we can. Don't hesitate to reach out!

Best Regards,

HyperSKU Team

December 30, 2023

sehr einfach und effektiv

StolzeMoms
Germany
8 months using the app
etailerhub replied January 9, 2024

Hi StolzeMoms,

Thank you so much for your kind words! We're delighted to know that you've had a positive experience with HyperSKU and our team members. Your satisfaction is our priority, and we're committed to delivering top-notch service.

Best Regards,
HyperSKU Team

November 12, 2023

HyperSKU is just wonderful, We've worked with Hilary for 2 weeks now and the process is very smooth. From sourcing to fulfilling, they do everything!

Sparkle Spree Shop
Canada
8 months using the app
etailerhub replied March 8, 2024

Hi Sparkle Spree Shop,

Thank you for the wonderful review! We're happy to hear that your experience with HyperSKU has been smooth and efficient. We pride ourselves on providing a comprehensive solution from sourcing to fulfillment, taking the burden off your shoulders.

We appreciate you taking the time to share your feedback. Should you have any questions or require further assistance, please don't hesitate to reach out. We look forward to continuing to be your trusted partner.

Sincerely,

HyperSKU Team

October 17, 2023

From the beginning of my working relationship with Hypersku, they have always been extremely helpful, timely with their communication and friendly to answer any questions I had. Jiana, who has been with me every step of the way has always given amazing customer service, been supportive beyond what's expected and has become even a friend. Lizzie, who I have started working with recently is also incredibly professional and helpful and has overdelivered with any questions I have had. Looking forward to the future!

HEYBUDDY
Australia
8 months using the app