Reviews (591)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It integrates smoothly with platforms like Shopify and WooCommerce, enhancing store management and order fulfillment. The app is user-friendly, offering efficient product sourcing and reliable shipping, which boosts customer satisfaction. Merchants appreciate the wide range of quality products at competitive prices, custom packaging options, and the dedicated personal agents that help streamline business processes.

September 24, 2023

Glad we found Hypersku, has been a good resource for us to use over the past 2-3 years.

Abby Apples Boutique
United States
Over 3 years using the app
July 13, 2023

I've been using HyperSKU for almost three years, the company is growing fast and their service is really meticulous and professional. In particular, their ERP system is really the simplest and easiest to understand and operate of all the Apps I have used. I had only one store before, but with the careful help of their staff, now I have three shopify stores and two Woocommerce stores, and their staff will reply to my messages on weekends. I used CJ dropshipping before, but CJ's reply was always not timely. Maybe because I am not their important user. I have also used Zendrop, but Zendrop's paid plan is not worth it at all, and many of their US products are out of stock. I highly recommend HyperSKU, and I spoke with their CEO on the phone, which is incredible, and everyone on their staff is so friendly. I think I will continue to work with them. If you are looking for an efficient and technical dropshipping company, you can really give them a try. It feels like they're not only one person serve you, they're serving you as a team.but they cannot support overseas return service this is pity .

bestkids0604
China
Almost 3 years using the app
August 12, 2021

Best drop shipping service to date! I have tried many, I mean MANY drop shipping services and they have come with their own flaws, issues, bad refund policies, difficult integrations etc. Hyper are the only ones that seem to care about YOU! You aren't just another $$$ figure to Hyper, they care about a smooth seamless experience, try best to source products for you cheaper, work with you to get custom packaging and help provide your customers with an overall better experience. They want to work with you long term instead of just pumping and dumping a store with poor quality products and a cheap customer experience. How many orders have I done with them? It would be getting close to 10,000
What is my Facebook feedback score currently? 4.8/5.0 This is largely down to Hyper's impeccably fast and reliable service.
Hyper can get my orders shipped to my customer in as quick as 3 days(!!!) for a very affordable rate. Their system integrates very smoothly with my orders, I can track my pre-stock, pay for items, dispute orders and everything else easily and effortlessly.
And when I have a question, Hyper are around most of the time to be able to reach and respond in a very timely manner. Udropwho? CJwho?
Go HyperSKU, trust me, you won't regret it!

PlayPaw
Australia
Over 2 years using the app
August 10, 2021

I have had a great experience with HyperSKU! They are committed to what they promise. The most important things : Lesser shipping times and a great customer support which are required to run a business smoothly.

Homeida
India
Over 2 years using the app
November 23, 2023

From the moment I engaged with Hypersku, I was impressed by the company's commitment to customer satisfaction. The user-friendly interface of your platform made the entire process seamless and enjoyable.The team's responsiveness and willingness to go above and beyond to address any inquiries or concerns left a lasting impression on me. I look forward to continuing our positive association in the future.

That Organized Home
United States
About 2 years using the app
etailerhub replied February 20, 2024

Hi That Organized Home,

We're thrilled to hear about your positive experience with HyperSKU! Providing exceptional service and ensuring customer satisfaction are our top priorities. We're delighted that you found our platform user-friendly and our team responsive.

We're committed to maintaining this level of service and look forward to continuing our positive association with you in the future. Thank you for choosing HyperSKU!

HyperSKU Team

August 6, 2021

It's been such a seamless and smooth process working with HyperSKU. Sergei has been such a reliable and consistent support! From sourcing products to fulfilling orders, HyperSKU has been such a great partner to work with. Thanks Sergei for always being so patient in answering all my questions, no matter how small or how many questions I bring to him. Thanks so much!!

Chic to a T
Canada
About 2 years using the app
July 25, 2022

Using this app to fulfil my products as I expand to more countries and so far it has been great. I have an amazing agent named Howard that is in constant communication with me and make sure everything goes to plan. Very impressed

Nivana Co
United Kingdom
About 2 years using the app
etailerhub replied August 17, 2022

Hello, Nivana co; thank you very much for giving us such warm feedback; we are so glad to know that you are happy with our services. We do love your brand idea to bring customers positive energy, good vibes, and a sense of content, self-care, and calmness. It's truly our pleasure to be a part of your business! We hope to help your business continuously grow in the future! Thanks again! 🙂

Edited August 21, 2021

HyperSKU provides awesome services with good quality products, been working for them with for a month. I am very much satisfied with their services, would totally recommend them!

Anime Dagger
United States
Over 1 year using the app
April 10, 2023

it's a very useful dropshipping app, the Hypersku staff do their very best to help you as best they can. i am satisfied with their service.

B -Solocare
Netherlands
Over 1 year using the app
etailerhub replied April 11, 2023

Hi B-Solocare,
Thank you for sharing your positive experience with HyperSKU! We're thrilled to hear that our dropshipping app has been useful to you, and that our team has been able to provide you with the assistance you needed.
We appreciate your business and look forward to continuing to serve you in the future!

- Victoria from HyperSKU

October 5, 2023

very consistent

Shop Covvero
South Africa
Over 1 year using the app