Reviews (590)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It integrates smoothly with platforms like Shopify and WooCommerce, enhancing store management and order fulfillment. The app is user-friendly, offering efficient product sourcing and reliable shipping, which boosts customer satisfaction. Merchants appreciate the wide range of quality products at competitive prices, custom packaging options, and the dedicated personal agents that help streamline business processes.

October 20, 2023

I've been dropshipping for many years and I've tested many different companies but none of them have the service and efficiency of HyperSKU. They are fast, accurate and always there for you if any problem arises. HIGHLY RECOMMENDED!

sharkbatte
Italy
6 months using the app
November 29, 2023

From the beginning, they have always helped me very well. They are always super friendly and respond very quickly. They help me with all my questions and provide fast shipping times! I was really looking for this, thank you for that!

Nuvalo
Belgium
6 months using the app
etailerhub replied January 18, 2024

Dear Nuvalo,

Thank you for taking the time to share your positive experience with HyperSKU. We're thrilled to learn that our services have met your expectations.

Should you ever need support or have additional insights to share, feel free to get in touch. Your satisfaction is our motivation, and we appreciate your trust in HyperSKU.

Warm Regards,
HyperSKU Team

Edited May 25, 2020

Great App! I would definitely recommend it!

- Great customer service. Fast response.
- Good products and stock.
- Easy & convenient bulk options.
- Normal & fast delivery options.
- Good & easy refund policy.
- Good and clear notification system

I updated my review from 4 to 5 stars because Hypersku delivered what they promised.
Keep up the good work!

SA Multi Company
Netherlands
6 months using the app
etailerhub replied May 25, 2020

Dear SA Multi Company,
thanks for your honest and unbiased review! the shipping capacity and efficiency are impacted by COVID-19 a lot, as commercial flights dropped 90+% and local mail service restricts service. This is a global impact caused by many factors though HyperSKU has been working hard to ship merchants' parcels out and make sure they deliver. We believe the situation is getting better as we've lowered shipping fee two weeks ago and will do so soon. I do think the features you suggest improve are interesting - please do feel free to talk to your account manager about them. Wish you the best and success!
-Annabel from HyperSKU

December 17, 2023

Excellent service and Taylor solves all the issues and sources the products as soon as they can and is very satisfied with hyperSKU. I would suggest to other stores to work with HyperSKU

Opulent Trove
United States
5 months using the app
etailerhub replied January 9, 2024

Hi Opulent Trove,

We appreciate you taking the time to share your positive experiences with HyperSKU!

If there's anything else you need or if you have more feedback to share, feel free to let us know. Thank you for choosing HyperSKU!

Best Regards,
HyperSKU Team

December 27, 2023

A very good customer service.. thank you so much!

AYBERZ
Netherlands
5 months using the app
etailerhub replied January 9, 2024

Hi Ayberz,

We appreciate you taking the time to share your positive experiences with HyperSKU!

If there's anything else you need or if you have more feedback to share, feel free to let us know. Thank you for choosing HyperSKU!

Best Regards,
HyperSKU Team

September 29, 2023

great app. and great support

PawsLoveThis
Germany
6 months using the app
February 6, 2020

You know what?
The this is the best company of suppliers in china
you will find all products and ship them so fast in 5 to 7 days to USA with a very low price like price of epacket and better

if you didn't use this app you will regret

The kind Shop
United Kingdom
6 months using the app
March 12, 2024

fantastic service, super fast delivery and the products are great... recommend this company to everyone

Walkaboutgirl
Australia
3 months using the app
etailerhub replied March 15, 2024

Hi Walkaboutgirl,

Thank you for your fantastic review! 🌟 We're thrilled to hear that you've had a positive experience with our service and products.

Your recommendation means the world to us! If you ever need anything else, don't hesitate to reach out.

Best Regards,
HyperSKU Team

December 27, 2023

I would definitely recommend HyperSKU. They are very professional and have a user friendly interface which makes managing your orders easy. The support staff they have on hand are great and genuinely care for your business. My point of contact is Ariel, she has been great in assisting me and ensuring the best products have been sourced for my store. I am very happy I made the switch from my previous supplier.

Bits 4 Pets
United Kingdom
5 months using the app
etailerhub replied January 9, 2024

Hi Bits 4 Pets,

Thank you so much for your kind words! We're delighted to know that you've had a positive experience with HyperSKU and our team members. Your satisfaction is our priority, and we're committed to delivering top-notch service.

If you ever have more feedback or need assistance, don't hesitate to reach out. We appreciate your trust in us!

Best Regards,
HyperSKU Team

April 11, 2024

This is by far the best sourcing agent service I've encountered !!

They literally replied to me within a day when I first contacted them and we are now talking together every day to make sure that every operation runs smoothly !

We even started developing new products and they are always making sure everything is perfect !

Their online platform is perfect if you want to make sure that everything is automated !

Dabyseka
France
25 days using the app
etailerhub replied May 30, 2024

Hi Dabyseka,

This is fantastic to hear! Thank you for considering HyperSKU the best sourcing agent service you've encountered.

Your feedback about daily communication, smooth operation development, and new product collaboration highlights the comprehensive support we strive to provide. An automated online platform to ensure everything runs smoothly is another key benefit we offer.

We appreciate you taking the time to share your experience.

Best Regards,
HyperSKU Team