Reviews (590)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, notably from agents like Amber, Alisa, and Victor. It integrates smoothly with platforms like Shopify and WooCommerce, enhancing store management and order fulfillment. The app is user-friendly, offering efficient product sourcing and reliable shipping, which boosts customer satisfaction. Merchants appreciate the wide range of quality products at competitive prices, custom packaging options, and the dedicated personal agents that help streamline business processes.

October 15, 2021

I have been working Hypersku for well over 5 months now and on 2 separate stores. My account manager has been nothing but excellent. She is always their to assist, find new products, help figure out solutions, help with customer messages. When you ask them to complete a task for you it is complete within 1-2 days.

Byron Wave Eyewear
Australia
7 months using the app
August 16, 2023

HyperSKU has transformed the way I do dropshipping! Their platform is intuitive, and the product range is extensive. But what truly sets them apart is the incredible support from their team. A special shout-out to Jarvan – he’s been my go-to agent, always on the ball, ensuring everything runs smoothly. Highly recommend!

Ivora
United Kingdom
7 months using the app
June 10, 2022

Very good service :-) I can highly recommend!
Orders are processed quickly and if there is ever a problem is taken care of quickly!

vitalRücken
Germany
7 months using the app
etailerhub replied August 18, 2022

Hello vitalRücken, thank you very much for the feedback; we are so glad to know that you are happy with our services. It's truly our pleasure to be a part of your business! We will continue to offer high-standard services; thanks again!

October 9, 2023

Hyper Sku has been an excellent drop shipping partner. Their customer service is second to none. Their pricing, processing and shipping times are excellent and I’d highly recommend them!

Dee's R Deals
United States
7 months using the app
May 31, 2023

I am curently working with HyperSKU, and they were outstanding. Excellent communication, prompt assistance, valuable tips. Highly recommend them!

Trozilo
Netherlands
7 months using the app
etailerhub replied June 1, 2023

Dear Trozilo,

Thank you for your kind words and for choosing to work with HyperSKU. We greatly appreciate your feedback and are thrilled to hear that your experience with us was outstanding.

We continuously work towards providing valuable insights and advice to optimize your business operations. Thank you for recommending HyperSKU. Your trust and support mean a great deal to us.

If you have any further inquiries or require additional assistance, please do not hesitate to reach out to our dedicated team. We are here to help you.

Best regards,

May 7, 2023

Highly recommended, excellent customer service and any problem is just a message away. Platform is easy to navigate and 99% turn key integration!

Love Happy Pets
United States
6 months using the app
etailerhub replied May 8, 2023

Hi Love Happy Pets,
Thank you for your kind words about our company, we are delighted to hear that you appreciate our top-notch service. At HyperSKU, we strive to provide our customers with the best possible experience, and we are glad that our service has made us stand apart from the rest.

If you ever encounter any issues, please do not hesitate to reach out to your dedicated agent, and we will be more than happy to assist you in any way we can. We value your feedback and look forward to continuing to serve you with the highest level of service!
- Victoria from HyperSKU

March 23, 2023

I’m very happily working with HyperSKU. Even though the time difference is big, we still have fast and good communication. The employees are very kind, active and helpful. Definitely recommend!

Zivena
Netherlands
6 months using the app
etailerhub replied March 23, 2023

Hi, Zivena

We’re so grateful that you took the time to share your feedback!
It gives us much pleasure to know that you enjoyed using our service and that our dedicated team was able to provide you with the assistance you need in a timely manner.
HyperSKU put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to serving you again!

- Victoria from HyperSKU

October 20, 2023

I've been dropshipping for many years and I've tested many different companies but none of them have the service and efficiency of HyperSKU. They are fast, accurate and always there for you if any problem arises. HIGHLY RECOMMENDED!

sharkbatte
Italy
6 months using the app
Edited May 25, 2020

Great App! I would definitely recommend it!

- Great customer service. Fast response.
- Good products and stock.
- Easy & convenient bulk options.
- Normal & fast delivery options.
- Good & easy refund policy.
- Good and clear notification system

I updated my review from 4 to 5 stars because Hypersku delivered what they promised.
Keep up the good work!

SA Multi Company
Netherlands
6 months using the app
etailerhub replied May 25, 2020

Dear SA Multi Company,
thanks for your honest and unbiased review! the shipping capacity and efficiency are impacted by COVID-19 a lot, as commercial flights dropped 90+% and local mail service restricts service. This is a global impact caused by many factors though HyperSKU has been working hard to ship merchants' parcels out and make sure they deliver. We believe the situation is getting better as we've lowered shipping fee two weeks ago and will do so soon. I do think the features you suggest improve are interesting - please do feel free to talk to your account manager about them. Wish you the best and success!
-Annabel from HyperSKU

September 29, 2023

great app. and great support

PawsLoveThis
Germany
6 months using the app