Reviews (386)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing returns and ensuring compliance with laws like GDPR. It features customizable terms and conditions, supports multiple languages, and integrates well with various cart types, making it ideal for diverse and international stores. The app is easy to install, and merchants appreciate the responsive customer support that aids in setup and customization. It performs reliably across different themes, enhancing both merchant and customer experiences.

October 29, 2022

I am subscribing to your app “I agree to terms”, because here in Denmark, as part of the EU, it is mandatory to prompt the customer for the conditions. But in the cart, where your app will appear, it is a problem. Your app (= the conditions message generated by the app) does not show up every time in the cart. That means that the customer / buyer can not read and accept the conditions, but is still prompted to do so, in order to proceed. And that does not work. If I reload the page, it usually appears. But the customer / buyer does not know that. So I will lose the order! Can you fix this ASAP, or I will have to find another solution / app.

Smidr
Denmark
3 months using the app
Centous Solutions replied October 31, 2022

Hi,
We are really sorry for the inconvenience.
We have already sent an email for support but we didn't get any response from your side.
It would be great if you reinstall the app so, we can setup the app for you.
Thank You!

June 8, 2020

The checkbox did not appear on some browsers.
I contacted for help and I got help.
Everything could have gone well if the app was compatible with multilingual sites.
Useless app for multilingual sites. I paid 2 months for nothing.

CARDOTAKU
Japan
About 1 month using the app
Centous Solutions replied June 8, 2020

Hi,
We understand the value of your money to you.
We already supported you with the theme issue.
If you have any other issue, then we will still help you, or if you want a refund, then we also provide it to you.
Thanks!

September 25, 2018

It just doesn't work period another order went through and they simply bypassed the whole damn thing going to uninstall it now.

j2 Skincare
United States
14 days using the app
October 12, 2023

SUPPORT, PLEASE ANSWER! My store isn't working properly anymore like reported via chat and email. Please reply and help to resolve the issue! The entire installation has been going on for days now, but this is a CATASTROPHE!!!

SPIRIT - beauty excellence
Germany
4 days using the app
Centous Solutions replied October 14, 2023

Hi,

I apologize for the inconvenience. According to our records, we responded to your email 20 hours ago. However, it seems you may have missed our reply.

Please check and update me as soon as possible, so that I can assist you in resolving the issue.