Reviews (18)

Overall rating
1.9
Counts per rating level
  • 39% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 44% of ratings are 1 stars
March 21, 2022

We partnered with ID.me at the start of the pandemic to offer a discount to frontline workers. They've been a great partner to us from the start and are excited to continue the partnerhip.

Colorescience
United States
Over 1 year using the app
March 8, 2022

As a digital marketing manager, ID.me has decreased our inquiries on veteran discounts. We're glad so many users use ID.me. This app is a must!

Troy Lee Designs Canada
Canada
Over 1 year using the app
May 20, 2024

Unfortunately, I have also been unable to use the app. When customers click on their link, there is an error. I have tried many times for help, and to this day, I have not had a solution or even a person willing to help me look into it further. I was hoping for good things, but this company has issues, and it is a shame.

Eyeglasses123.com
United States
6 months using the app
February 28, 2024

App doesn't work. It's been more than a month and no one has reached out to help us fix the issue.

Olivia Macaron
United States
About 1 month using the app
August 2, 2022

I've been following up but still no reply from your team, I may turn to sheerid, they do a great job on this

U-tec
United States
14 days using the app
ID.me replied September 12, 2022

I am sorry to hear of your experience but I am here to help! Our records indicate that you submitted a few questions on July 14 and July 22 and we responded on the same day. ...

May 25, 2022

Simple to implement app to provide discounts to verified frontline workers. This app is a must for stores looking to give back to our heroes!

AcademGames
United States
14 days using the app
May 7, 2024

Doesn't work. Error message :( There is no customer service or support number. I have submitted an email requesting assistance and I still haven't heard back.

AHZURI
United States
7 days using the app
January 3, 2024

Very disappointed with this app. The "Verify Me" links didn't work after setup and there is no documentation to help understand what might be going on. Also couldn't disable the app as other reviewers have pointed out. Reached out to support and there was no response. I don't work with app vendors that don't support their apps.

YourBagTag
United States
2 days using the app