Reviews (261)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automatic image optimization, which enhances website load times and user experience. It efficiently handles bulk images with features like resizing and compression. The app is noted for its reliability and quality maintenance, alongside responsive customer support. It's easy to install, integrates well with Shopify, offers a user-friendly interface, and provides cost-effective pricing options suitable for various business sizes.

October 26, 2025

Great little helper that works away behind the scenes for a resonabe cost. We would be sunk without it. Thank you Loyalty Harbour : )

Gaysha Paint & Pattern
Australia
Almost 4 years using the app
October 7, 2025

Disappointed, removing app after years of use, to try something else with better service.

Coquetry Clothing
United States
Over 8 years using the app
Image Optimizer replied October 8, 2025

Hi Ellie,

We’re truly sorry that your experience ended with disappointment after so many years of using our app. The recent issue occurred during the image renaming process and was delayed by the large number of images and a few unexpected technical errors.

Our app has been running reliably for years, and we’re very sorry that this rare situation caused frustration. We’ve already made improvements to prevent similar issues and to communicate updates more clearly in the future.

Thank you for trusting us since 2017 - we genuinely appreciate it and wish you and your store all the best.

The Image Optimizer Team

Edited February 17, 2025

Very helpful for automatically optimizing our Shopify images and adding alt-texts. Super helpful and responsive customer service.

Life Sciences Trading
United States
About 1 year using the app
Image Optimizer replied March 16, 2024

Thank you for your feedback! We're glad our app has been helpful in optimizing your Shopify images and adding alt-texts.

December 27, 2024

Fairly priced, super easy to use, intuitive and quick. Highly recommended!

The Dragon Shop
Israel
Almost 8 years using the app
June 13, 2024

Good app! Would love an option to download all, but does what it says on the tin well.

Delphian Records
United Kingdom
Over 3 years using the app
September 29, 2024

I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.

The Autistic Innovator
United States
About 3 years using the app
Edited June 20, 2022

It is a good app and the customer service is very efficient. I am happy with it and will continue to use it.

VasileandPavel
Romania
About 2 years using the app
Image Optimizer replied March 24, 2020

Thank you so much for this fantastic review! Please don't hesitate to contact us if you have any questions about our app!

March 30, 2023

Love it! Simple, and it does the job without any headaches whatsoever. Highly recommend this app. Can't live without it!

Tropical Fruit Box
United States
Over 1 year using the app
Image Optimizer replied April 5, 2023

Thank you very much for your fantastic review! Please don't hesitate to contact us if you have any questions!

Regards,
Alex T.
Customer Success Team

March 17, 2018

The app works great. Easy to install and worked right out of the box. I didn't realise I had so many images and it did a great job of reducing image sizes without any noticeable quality difference. I had some great extra help from Vitalii also in further optimising and resizing featured products and collections images. Definitely, recommend the Loyalty Harbour Team and their app. Thanks.

Hammock Shop Uk
Australia
Over 1 year using the app
Edited June 20, 2018

Fabulous App! Actually compresses your image files and I see a big difference with page load times.

Andreabonelli
United States
Over 1 year using the app