Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to reduce image sizes by up to 90% without compromising quality, resulting in faster website load times and potentially improved SEO rankings. They value the automatic optimization feature and the flexible pricing based on image quantity. The roll-back feature for unsatisfactory results and responsive customer support are also highly praised. The free plan for testing is beneficial for businesses with numerous high-quality images.

August 3, 2021

Great app and it worked seamlessly with our store. Customer support was A-class - thank you James going above and beyond.

Happy Way
Australia
Over 1 year using the app
LoyaltyHarbour replied August 3, 2021

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

June 9, 2022

L'application est parfaite pour changer le nom des images en même temps, une vraie révolution merci beaucoup

le t-shirt français
France
20 days using the app
LoyaltyHarbour replied June 13, 2022

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

September 6, 2021

Esta aplicación me facilita mucho el renombrado de todas las fotos que subo. Funciona realmente muy bien. Me encantaría que estuviese en español, pero no es un problema grave.

Lencería Yoli
Spain
11 months using the app
LoyaltyHarbour replied September 6, 2021

Muchísimas gracias!

Edited February 22, 2022

Update: It seems that our emails arrived in spam. Once they caught them, they were super responsive and addressed our problem with a very good solution. So we are now satisfied with everything and can safely recommend the App. Original message: We used the application a few months ago, and we must admit that it worked well for us. However, we wanted to use it again recently and needed help from the team. After 1 month and 3 emails, we are still waiting for an answer... We wanted to become paying customers, but this does not give us confidence in case of problems in the future.

Ichiba Japan
Japan
2 months using the app
LoyaltyHarbour replied February 22, 2022

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

August 27, 2021

This is such an excellent app! Exactly what I've been looking for, having tried various image compressing apps on Shopify. Image Optimizer is quick, transparent, user friendly with their nicely organized interface, and great customer support (got an answer to my question the next day - impressive given the time difference!). We sell antiques, art and collectibles, which means that we have thousands of high quality images floating on our website at all times and needing constant optimization. I look forward to continue using Image Optimizer, very happy so far.

Avant Antique
United States
7 months using the app
LoyaltyHarbour replied August 29, 2021

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

July 5, 2021

Image Optimizer helped me to solve a massive problem. Firstly the supplier photos that I received were HD and way too big, and using other tools on google didn´t compress the quality well enough. Their manual uploader function saved me alot of time messing around with other tools. Also Support reset my billing cycle for free because I had a load of images that I wanted to seperate from the main images but couldnt. so they let me optimize everything and gave me a free quota for the month. They even reply on weekends!

e-fireplace
United Kingdom
10 months using the app
LoyaltyHarbour replied July 5, 2021

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app! - Alex

June 15, 2021

Amazing staff, very helpful and helped solved all my problems with image compression on my website! :-)

Electric Hunny
United States
11 months using the app
LoyaltyHarbour replied June 16, 2021

Thank you very much for your review! Please don't hesitate to contact us if you have any questions about our app! - Alex

Edited June 16, 2021

I recently wanted to talk about improving my website speed. James went above and beyond and answered my question quickly and thoroughly. The app also works well and has not had any issues, I have had it for some time now and happy with the results. Thanks James !

Winnoby
United States
Over 2 years using the app
LoyaltyHarbour replied December 10, 2020

Thank you so much for the fantastic review! It was a pleasure helping you! Please don't hesitate to contact us if you have any questions about our app!

July 26, 2021

Great app & they go above and beyond with customer support! They offered great suggestions for other ways in which I could improve the speed of my site. Very satisfied customer.

Betts Fit
United States
7 months using the app
LoyaltyHarbour replied July 26, 2021

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

September 22, 2020

Great app not a bad price, it is quick and easy to use I would defiantly recommend for Shopify sites

The Staff Uniform Company
United Kingdom
Almost 3 years using the app
LoyaltyHarbour replied September 22, 2020

Thank you so much for your review! Please don't hesitate to contact us if you have any questions about our app! - Alex