Reviews (255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for significantly improving website load times, enhancing customer experience, and potentially boosting sales. It features automatic and efficient image optimization, including compression without quality loss and handling large volumes of images. The app is noted for its fast performance and reliable processing. Customer support is praised for being responsive and helpful, often providing detailed assistance.
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When I initially began uploading product photos to our site, I didn't even think about image optimization and suddenly had thousands of images that were obliterating some of my customers' computers, even my own at times. This app works wonders correcting my mistake. It works exactly as intended, and quickly. It's incredibly affordable and saves me the hassle of having to even think about image resolution; instead I can focus on getting photos up quickly while the app does the rest. I absolutely recommend it to anyone with lots of products photos.
Alex has provided a fantastic support even for issues he was not supposed to do. Highly recommended.
Thank you so much for the fantastic review! Please don't hesitate to contact us if you have any questions about our app! - Alex
Great app and easy to use. Works as advertised and helps improve the speed of your website.
www.pilottrackhdd.com
Great little app. Easy to work with.
I did not find it to be worth the cost.
Great app, we're really happy with how simple it is to use and at such a great price!
Nice app. Easy to use. Very friendly if you don't agree with an image change
Fast, easy, lovely. Thank you so much for coming up with an app this precious and with a fair charging system. Other apps could follow your payment method to improve. Also, this app features an intuitive and very user-friendly interface. Highly recommended even when your images are already compressed (like ours). Peace of mind! Highly recommended, for the Ageless x
Had a SEO company try to charge me $100 / month to compress 50 images / month Then I found LoyaltyHarbour's Image Optimizer which did over 1,500 images across three websites for under $15. Spectacular value, great impact on load times, and support team was excellent. Highly recommend!
Thank you so much for your excellent review! Please contact us if you have any questions or need help!
The app was not helpful at all. It pretty much messed up my images and I had to remove the app and reload all of my images. Then I was being for a few months after I uninstalled it. I had screenshots from Shopify that clearly stated that I had uninstalled but the developer kept arguing with me. I finally got reimbused but it was an ordeal.
Hi Ane!
Thank you for taking the time to provide us with your feedback. We're really sorry that you didn't enjoy using our app!
1. Lossy/Lossless compression + Backup/Restore
If you are not happy with Lossy image optimization we usually recommend changing the default compression method to Lossless and reoptimizing all images. Images will not lose any quality, they will be 100% the same as the original.
In addition, since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button.
2. Billing
Official Shopify logs and our internal logs show that you were charged correctly. However, we completely understand your frustration and offered our help. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else.
If there are any other questions we can help out with, feel free to get in touch with us!
Thanks again for your feedback! And have a wonderful day!