Reviews (255)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving website load times, enhancing customer experience, and potentially boosting sales. It features automatic and efficient image optimization, including compression without quality loss and handling large volumes of images. The app is noted for its fast performance and reliable processing. Customer support is praised for being responsive and helpful, often providing detailed assistance.

August 30, 2016

Wow! Amazing app. A must have!

Jardin Flowers
United States
About 1 month using the app
June 8, 2017

Great app. probably best feature is that you can download optimized images for use outside Shopify

Parrett Storage
United Kingdom
About 1 month using the app
Edited November 27, 2018

So far its working just fine, it automatically optimizes at the right time during the billing cycle. I have seen very good results.

T-MED Services, INC I Tactical Medicine
United States
About 1 month using the app
April 19, 2017

Very easy and quick to use. Would recommend.

Old English Company
United Kingdom
29 days using the app
July 26, 2021

Great app & they go above and beyond with customer support! They offered great suggestions for other ways in which I could improve the speed of my site. Very satisfied customer.

Betts Fit
United States
25 days using the app
Image Optimizer replied July 26, 2021

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

Edited March 17, 2017

Does what it says. Renders all our product images much smaller which helps page loads and SEO. I haven't seen much loss of image quality.

https://BeachAndDog.com

Beach And Dog Co
United States
25 days using the app
May 20, 2017

Works well. I'm happy with it.

Anteeka
Canada
25 days using the app
September 20, 2017

Vitalii was super helpful answering all my questions. We ran image optimizer using lossless compression on more than 50k images. Image optimizer handled this large number without any issue. Without any degradation of image quality we saved around 10%. I know we could have saved even more had we gone with the lossy compression option. I would highly recommend image optimizer. Even if you have a large store it works very well.

Faucetlist Com
United States
21 days using the app
October 26, 2017

This application removed all of our images from Shopify store from all of the variations. If you want to spend time on re uploading your images back to Shopify then this is perfect application for you.

Would NOT recommend it!

Degree Seven
United States
20 days using the app
Image Optimizer replied May 7, 2019

Hi David!

We now have the ability to respond to App reviews, so we wanted to clarify this case from October 2017.

We are sorry to hear you had these troubles! However, we do not agree with this allegation and we are certain that our application did not remove your images. We take this type of feedback very seriously. Our engineers thoroughly analyzed our system and the logs for your account and couldn’t find any problems on our end.

We completely understand your frustration and offered our help to identify the actual cause of the problem. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else. If you had accepted our offer to help, we could have contacted the Shopify Tier 2 Support and asked them to check the Shopify logs for your store. This could have helped to determine the actual problem.

Since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button.

We are sorry that you didn’t give us the opportunity to help you identify the actual cause of the problem. We encourage our customers to get in touch with us directly if they have any questions or problems.

- Steve

Edited June 1, 2020

App is very simple and straightforward. Super easy to set up and get going in minutes. Recommended!!!

PedestalSource
United States
20 days using the app
Image Optimizer replied June 1, 2020

Thank you so much for the amazing review! Please don't hesitate to contact us if you have any questions about our app! - Alex