Reviews (456)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.

January 21, 2021

I recently joined and was not sure how the app worked. It was a little different than the one I am also using. I e-mail the help team and they got right back to me! It was awesome! Turned out my issue was user related lol. Thanks guys, your great! PS Love the products!

opassecretden
United States
9 months using the app
importify limited replied January 21, 2021

Thank you for the 5 stars review🙏 Our support team is always here to help you 24/7😎

Edited June 6, 2020

As you know when getting started some of the items you need to do can be frustrating and you want to pound your head on the desk. I will say for sure I contacted Importify Support. They responded within 15 minutes. They sent me a link and went into my PC and got me going within 2 minutes. I want to thank Importify for the amazing fast service. I highly recommend them as a means to import items to your shopify. Many Thanks!

I continue to use Importify because their service is incredible. I have never waited more than 30min for a response. Ever! Many Thanks

Cool Trends Now
United States
9 months using the app
February 13, 2021

I just started working with Importify and I'm really not disappointed. Can't wait to work further with this app! 5 STARS for me!!

NESO bags
Canada
9 months using the app
October 26, 2022

This is a great great app to use for fashion retailers. Solid partner relationships that give you access to big brands. Plus their helpful support team responds within minutes when you need them. One of the few apps that does exactly what it says it can do.

SoSpree
Germany
9 months using the app
importify limited replied October 26, 2022

Thanks for the feedback, we're here to support you anytime.

July 17, 2021

love how they treat customers! They are very helpful and trustworthy. They will even do more than what you expect. I have very good experience working with importify and editorify.

WERNNSAI
China
8 months using the app
January 28, 2020

Just what I needed to get more products in my niche, in addition the support team was great and responsive. User interface is ok but I hope they will add option for bulk import in the future.

colstonsons
Israel
8 months using the app
October 29, 2022

Excellent App, i recommend it, it's great app, customer service is great, they helped me with an issue that i had to import. thanks for this

مندرين
Sudan
8 months using the app
importify limited replied October 29, 2022

Thanks for the feedback, we are here to support you anytime.

July 10, 2023

The experience on here is awesome. You've a list of manufacturers in one place; at your fingertips for a great price. Mike whose over customer service is very prompt, proficient, & professional...he has never let me down!...I'm sure he won't let you down either. I have dealt with others apps (very disappointed). I have dealt with Importify for almost 2 years now!

Civilian Homeland Security
United States
8 months using the app
July 20, 2021

Smooth experience with importing products from other sites, make my work a lot easier, good customer support.

X-map
United States
8 months using the app
importify limited replied July 20, 2021

Thanks for the feedback, it means a lot for us and we will keep doing our best to satisfy you.

January 27, 2023

I love Importify App, because I have access to over 30 vendors for a small fee, including Esty, Amazon, Costco, Walmart, Alibaba, DhGate, to just name a few, that I wouldn't otherwise had excess to. Anything from A-Z, electronics, food, fashion, beauty, home appliances, furniture...and the list goes on! Importing is easy! Lastly, their customer service is prompt, professional, & caring. The previous reasons mentioned are why I have Importify App on all my 4 stores! Imporify is my one stop shop...try them & I trust that you will feel the same way too :)

BrokBich
United States
8 months using the app
importify limited replied January 27, 2023

We appreciate your review and are glad you enjoy our app. We are always here to support you.