Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.
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cant not uninstall
The issue related to inventory management apps on Shopify and it has been resolved now. According to the email I received from Shopify, you can now uninstall the app without any issues.
Here is Shopify's response to that issue.: https://cln.sh/jLrPP7NZ
Sorry for the inconvenience, and I would appreciate it if you could remove/update the review.
BULLSHIT!
U NEED TO BE GOLDMEMBER 40 DOLLAR FOR GET FULLFIL THE ORDER?
Are u ok?
Completly bullshit...
To clarify, you can fulfill orders manually with both our basic and premium plans. The Gold Membership is entirely optional and offers additional features for those who want them. We apologize for any misunderstanding. Customer satisfaction is our priority, We'd be happy to address your concerns directly - please contact our support team at support@importify.com so we can help you further.
UPDATE: The app still has massive issues for me. Its not reliable! I have used this app for many couple years now. I would like to see tracking of inventory feature soon on it but otherwise, its great importer. I had an issue, and the customer service including the developer fixed it even on the weekend which is their time off. The app owner is highly professional, and very helpful. Thank you Moshe for your help & bringing this app to business owners. UPDATE: SINCE my first review its been two months and I would like refund for all my stores which the app does not work or do what is supposed to do.
This app has so many issues. I am not able to copy from any website. Also, there is no quick way to contact customer service. They also do not have a chat feature just a list of FAQs which is not helpful to those who need help right away. Do not get this app unless you like issues and spending money on apps that do not deliver.
Sorry for the bad experience,
1. According to Shopify you spent 28 minutes using the app,
2. We did not receive an email from you regarding the issue.
3. We tried to contact you via chat and email and we didn't get any response.
Check the screenshot -> https://share.cleanshot.com/vb6f9rrR
it's been 48 hours since we tried to contact you, please get back to us so resolve this.
Terrible, needs work and not automated. Would not recommend this app to anyone. We are now locked in to using this and cannot migrate without hassle.
Sorry for your bad experience, we didn't get any email from you about this. please contact us on support@importify.com and we will make sure to help you with any issue that you may face.
The app has many bugs. It doesn't upload photos, variants properly. I have waited long time to see if they make improvement but nothing has changed so far. There are literally FREE apps that do the job much better including syncing inventory....meaning when products are sold out or unavailable it will update itself.
Update: Eva, thank you for responding to our messages, and glad that the problem has been resolved (conflict with another extension you were using)
Hopefully, you can update the review.
No tracking intergrated with Shopify. I had to REFUND EVERYONE AND LOST THOUSANDS AND THOUSANDS OF DOLLARS BECAUSE OF THIS APP!! DONOT WASTE YOUR TIME OR MONEY!!!
I wasted a lot of time on this app. I was hopeful because I am new to dropshipping and am learning everyday. Unfortunately I spent $14.99 to learn a valuable lesson. I am learning that you can not dropship with nearly all of the websites they promote. Never mind the fact that you can not compete with Walmart or Costco but you cannot post their photos and try to resell their products. It's illegal. Period. And if you're caught you had better hope they only send you a notice to take it down and not to choose to have you fined.
Even if you could get away with it, the item will come in a Walmart shipping box with a Walmart invoice. It's true that you can skirt around this process with registering your customer on a registry list on Walmart's website, but if you do this with 10 orders, it takes up more time then what your marginally small profit is going to be. Same with Wish, Costco, Kohl's and so on. Some of these companies prohibit dropshipping.
Also 3 of their websites are in Chinese and some of the sites have really very bad reviews on products, shipping, customer service and returns.
Don't do it.
Poor customer support and app is not worth the amount which he charging, many stores are able to fetch the data.
NO LONGER WANT TO USE. WASNT WHAT I EXPECTED. PLEASE REMOVE THE AMOUNT I AM SUPPOSE TO PAY FOR THIS APP. THANKS