Reviews (456)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.

October 24, 2017

Is there a 10 star review? LOL!

I am totally blown by Moshe's support. I was having trouble using the "Add" button and he got online and help me with it RIGHT AWAY! I'd never seen such amazing customer support.

Everyone deserves to try Importify. The support is just simply amazing and you will have a total peace of mind using their app.

Thumbs up Importify and Moshe! You guys ROCK!!

Dot Com Store
Singapore
23 days using the app
July 29, 2019

Thanks a lot. Its great pleasure to be working with you. Amazing support i had got from you. Lets keep the support rolling.................................................:)

Little Shribha
India
23 days using the app
importify limited replied July 29, 2019

Thank you for the review, it's a pleasure to work with you as well.

Edited February 19, 2018

Customer service, post customer service is fantastic. Something to learn from. Moshe really steps up the game.

Personally, I'd like to see importing from Aliexpress probably for free for a limited number of items, since Oberlo is a big competition already.

Ourgalleria
United States
21 days using the app
February 23, 2017

Excellent tool. Makes this business fun! Support is fast and responsive.

Dejaba
United States
21 days using the app
February 6, 2021

Importify app does everything it's supposed to. It has helped to make running my boutique effortless. Some other apps that I had used before would sometimes trouble you with mixing up the photos that go with the correct product, but I did not have that problem with Importify. Every minute of the day is important when you run your own business and it's nice to have an importing app that aids in maximizing the time you put into your business. The one time that I had to use customer service was a pleasurable experience and I couldn't have asked for a more prompt and courteous representative. I highly recommend Importify!

Yafeu Cultural Fashion
United States
21 days using the app
importify limited replied February 7, 2021

Thank you for the 5 stars review🙏 Our support team is always here to help you 24/7😎

August 6, 2019

Experience has been great and the customer service has been top notch.
Looking forward to keep working with you guys.

shopificiti
Israel
19 days using the app
June 28, 2018

super patience and helpful, one of my chrome app was blocking the importify code making it not work, and Moshe walk me through the whole troubleshoot, thanks.

Waylust
United States
19 days using the app
June 3, 2018

Support is amazing !! I had an issue, so i contacted the support, the answer was fast, they checked my shop, found the problem and solved it in very short time. Now it works again perfect. I want to say again a big THANK YOU.. you are so great, guys !!! And the app itself is easy to use, very helpful for dropshipping stores. I love it :) Recommending a lot !!

Instyle Estore
Finland
19 days using the app
October 23, 2018

Wonderfull app!
Love it..
Make me to find best products online.
IF Vendor Names Comes Automatically and IF we able to manage products in multiple numbers it would be awesome.
And Also an Etsy agreement has to be made!
Good Luck....
Best Wishes!

storepandens
Estonia
18 days using the app
May 25, 2018

Just amazing!

Absolutely perfect customer support, the program has many features and it is fully functionable.

Many thanks for one more time

Spartannpet
Norway
18 days using the app